{"id":59452,"date":"2021-09-07T13:34:56","date_gmt":"2021-09-07T06:34:56","guid":{"rendered":"http:\/\/tcvn.gov.vn\/?p=59452"},"modified":"2021-09-07T13:34:56","modified_gmt":"2021-09-07T06:34:56","slug":"giai-thuong-chat-luong-quoc-gia-nang-tam-doanh-nghiep-viet","status":"publish","type":"post","link":"https:\/\/tcvn.gov.vn\/giai-thuong-chat-luong-quoc-gia-nang-tam-doanh-nghiep-viet\/07\/09\/2021\/","title":{"rendered":"Gi\u1ea3i th\u01b0\u1edfng Ch\u1ea5t l\u01b0\u1ee3ng Qu\u1ed1c gia: N\u00e2ng t\u1ea7m doanh nghi\u1ec7p Vi\u1ec7t"},"content":{"rendered":"

\u0110\u1ec3 n\u00e2ng cao m\u1ee9c ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a s\u1ea3n ph\u1ea9m, h\u00e0ng ho\u00e1 v\u00e0 d\u1ecbch v\u1ee5, m\u1ed9t trong nh\u1eefng n\u1ec1n t\u1ea3ng ch\u1ee7 y\u1ebfu trong vi\u1ec7c n\u00e2ng cao s\u1ee9c c\u1ea1nh tranh c\u1ee7a ch\u00fang, c\u00e1c nh\u00e0 ho\u1ea1ch \u0111\u1ecbnh ch\u00ednh s\u00e1ch kinh t\u1ebf c\u1ee7a c\u00e1c n\u01b0\u1edbc \u0111\u1ec1u h\u01b0\u1edbng \u0111\u1ebfn nh\u1eefng bi\u1ec7n ph\u00e1p mang t\u00ednh \u0111\u00f2n b\u1ea9y l\u00e0 ti\u00eau chu\u1ea9n ho\u00e1, \u0111o l\u01b0\u1eddng v\u00e0 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng.<\/strong><\/span><\/p>\n

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S\u1ef1 ra \u0111\u1eddi c\u1ee7a b\u1ed9 ti\u00eau chu\u1ea9n ISO 9000 \u0111\u00e3 t\u1ea1o ra m\u1ed9t b\u01b0\u1edbc ngo\u1eb7t trong ho\u1ea1t \u0111\u1ed9ng ti\u00eau chu\u1ea9n ho\u00e1 v\u00e0 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng tr\u00ean th\u1ebf gi\u1edbi nh\u1edd s\u1ef1 h\u01b0\u1edfng \u1ee9ng r\u1ed9ng r\u00e3i, nhanh ch\u00f3ng c\u1ee7a nhi\u1ec1u qu\u1ed1c gia tr\u00ean th\u1ebf gi\u1edbi v\u1edbi b\u1ed9 ti\u00eau chu\u1ea9n n\u00e0y. Ngo\u00e0i h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng theo ISO 9000, nhi\u1ec1u h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd, c\u00f4ng c\u1ee5, m\u00f4 h\u00ecnh qu\u1ea3n l\u00fd kh\u00e1c \u0111\u00e3 \u0111\u01b0\u1ee3c h\u00ecnh th\u00e0nh v\u00e0 \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng r\u1ed9ng r\u00e3i trong th\u1eddi gian v\u1eeba qua \u1edf nhi\u1ec1u qu\u1ed1c gia nh\u01b0: ISO 14000, HACCP, GMP, ISO 22000, Qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng to\u00e0n di\u1ec7n (TQM), 5S, Kaizen, 7 c\u00f4ng c\u1ee5 th\u1ed1ng k\u00ea, Six sigma…v\u00e0 gi\u1ea3i th\u01b0\u1edfng v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng.<\/span><\/p>\n

Gi\u1ea3i th\u01b0\u1edfng v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 s\u1ef1 v\u01b0\u1ee3t tr\u1ed9i (s\u1ef1 tuy\u1ec7t h\u1ea3o) trong ho\u1ea1t \u0111\u1ed9ng s\u1ea3n xu\u1ea5t, kinh doanh c\u1ee7a c\u00e1c doanh nghi\u1ec7p \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 v\u00e0 l\u1ef1a ch\u1ecdn ch\u00ednh l\u00e0 s\u1ef1 th\u1eeba nh\u1eadn v\u00e0 l\u00e0 nh\u00e2n t\u1ed1 quan tr\u1ecdng c\u1ee7a c\u00e1c chi\u1ebfn l\u01b0\u1ee3c ho\u00e0n thi\u1ec7n, n\u00e2ng cao n\u0103ng su\u1ea5t v\u00e0 kh\u1ea3 n\u0103ng c\u1ea1nh tranh \u1edf c\u1ea3 hai c\u1ea5p \u0111\u1ed9 kinh t\u1ebf: vi m\u00f4 v\u00e0 v\u0129 m\u00f4.<\/span><\/p>\n

Tr\u00ean th\u00ea\u0301 gi\u1edbi hi\u00ea\u0323n c\u00f3 kho\u1ea3ng 83 qu\u1ed1c gia (Ch\u00e2u \u00c2u: 34; Ch\u00e2u \u00c1: 27; Ch\u00e2u M\u1ef9: 15; Ch\u00e2u Phi: 4; Ch\u00e2u \u0110\u1ea1i D\u01b0\u01a1ng: 3) c\u00f3 gi\u1ea3i th\u01b0\u1edfng v\u00ea\u0300 ch\u00e2\u0301t l\u01b0\u1ee3ng v\u00e0 s\u1ef1 tuy\u1ec7t h\u1ea3o \u0111\u01b0\u1ee3c thi\u00ea\u0301t l\u00e2\u0323p b\u1edfi ch\u00ednh ph\u1ee7 v\u00e0 m\u00f4\u0323t s\u00f4\u0301 t\u00f4\u0309 ch\u1ee9c ch\u00e2\u0301t l\u01b0\u1ee3ng mang t\u00e2\u0300m khu v\u1ef1c v\u00e0 th\u00ea\u0301 gi\u1edbi.<\/span><\/p>\n

C\u00e1c gi\u1ea3i th\u01b0\u1edfng ch\u1ea5t l\u01b0\u1ee3ng qu\u1ed1c gia, khu v\u1ef1c v\u00e0 qu\u1ed1c t\u1ebf th\u01b0\u1eddng l\u00e0 c\u00e1c gi\u1ea3i th\u01b0\u1edfng ch\u1ea5t l\u01b0\u1ee3ng trao cho t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p v\u1edbi m\u1ee5c ti\u00eau l\u00e0 h\u01b0\u1edbng v\u00e0o vi\u1ec7c c\u1ea3i ti\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng qu\u1ea3n l\u00fd v\u00e0 t\u1ed5 ch\u1ee9c ho\u1ea1t \u0111\u1ed9ng s\u1ea3n xu\u1ea5t, kinh doanh v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a c\u00e1c doanh nghi\u1ec7p nh\u1eb1m h\u1ec7 th\u1ed1ng ho\u00e1 v\u00e0 c\u01a1 c\u1ea5u ho\u00e1 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd \u0111\u1ec3 t\u1eeb \u0111\u00f3 n\u00e2ng cao kh\u1ea3 n\u0103ng c\u1ea1nh tranh v\u00e0 n\u0103ng su\u1ea5t. S\u1ef1 th\u1eeba nh\u1eadn r\u1ed9ng r\u00e3i m\u00e0 Gi\u1ea3i th\u01b0\u1edfng ch\u1ea5t l\u01b0\u1ee3ng mang l\u1ea1i cho c\u00e1c doanh nghi\u1ec7p \u0111o\u1ea1t gi\u1ea3i ch\u00ednh l\u00e0 “gi\u00e1 tr\u1ecb gia t\u0103ng” m\u00e0 c\u00e1c doanh nghi\u1ec7p \u0111\u00f3 c\u00f3 \u0111\u01b0\u1ee3c \u0111\u1ec3 ti\u1ebfp t\u1ee5c c\u1ea3i ti\u1ebfn ho\u1ea1t \u0111\u1ed9ng c\u1ee7a m\u00ecnh.<\/span><\/p>\n

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L\u1ec5 trao Gi\u1ea3i th\u01b0\u1edfng Ch\u1ea5t l\u01b0\u1ee3ng Qu\u1ed1c gia n\u0103m 2019-2020.\u00a0<\/span><\/strong><\/div>\n<\/div>\n

Nhi\u1ec1u gi\u1ea3i th\u01b0\u1edfng ch\u1ea5t l\u01b0\u1ee3ng \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp tri\u1ec3n khai s\u1edbm t\u1eeb nh\u1eefng n\u0103m c\u1ee7a th\u1eadp ni\u00ean 1980 v\u00e0 1990 nh\u01b0: Gi\u1ea3i th\u01b0\u1edfng ch\u1ea5t l\u01b0\u1ee3ng Malcolm Baldrige – Gi\u1ea3i th\u01b0\u1edfng ch\u1ea5t l\u01b0\u1ee3ng qu\u1ed1c gia c\u1ee7a M\u1ef9, Gi\u1ea3i th\u01b0\u1edfng \u00d4xtralia v\u1ec1 s\u1ef1 tuy\u1ec7t h\u1ea3o, Gi\u1ea3i th\u01b0\u1edfng Ch\u1ea5t l\u01b0\u1ee3ng Nh\u1eadt B\u1ea3n (JQA), Gi\u1ea3i th\u01b0\u1edfng Ch\u1ea5t l\u01b0\u1ee3ng Xingapo v\u1ec1 s\u1ef1 tuy\u1ec7t h\u1ea3o (SQA), Gi\u1ea3i th\u01b0\u1edfng Ch\u1ea5t l\u01b0\u1ee3ng Ch\u00e2u \u00c2u… l\u00e0 nh\u1eefng v\u00ed d\u1ee5 \u0111i\u1ec3n h\u00ecnh v\u1ec1 c\u00e1c m\u00f4 h\u00ecnh th\u00e0nh c\u00f4ng m\u1eabu m\u1ef1c c\u1ee7a vi\u1ec7c x\u00e2y d\u1ef1ng v\u00e0 v\u1eadn h\u00e0nh c\u00e1c h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd h\u01b0\u1edbng v\u00e0o kh\u00e1ch h\u00e0ng v\u00e0 \u00e1p d\u1ee5ng c\u00e1c th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t.<\/span><\/p>\n

Hai m\u00f4 h\u00ecnh gi\u1ea3i th\u01b0\u1edfng ch\u1ea5t l\u01b0\u1ee3ng \u0111i\u1ec3n h\u00ecnh hi\u1ec7n \u0111ang \u0111\u01b0\u1ee3c h\u1ea7u h\u1ebft c\u00e1c qu\u1ed1c gia, khu v\u1ef1c nghi\u00ean c\u1ee9u \u00e1p d\u1ee5ng:<\/span><\/p>\n

Th\u1ee9 nh\u1ea5t, Gi\u1ea3i th\u01b0\u1edfng Malcolm Baldridge – Gi\u1ea3i th\u01b0\u1edfng Ch\u1ea5t l\u01b0\u1ee3ng Qu\u1ed1c gia c\u1ee7a Hoa K\u1ef3 (MBNQA).<\/span><\/p>\n

Gi\u1ea3i th\u01b0\u1edfng MBNQA (Malcolm Baldrige Award – MBNQA mang t\u00ean v\u1ecb B\u1ed9 tr\u01b0\u1edfng B\u1ed9 Th\u01b0\u01a1ng m\u1ea1i \u0111\u00e3 b\u1ecb t\u1eed n\u1ea1n trong m\u1ed9t v\u1ee5 tai n\u1ea1n giao th\u00f4ng, th\u1ef1c hi\u1ec7n\u00a0 theo Lu\u1eadt s\u1ed1 100-107, do T\u1ed5ng th\u1ed1ng M\u1ef9 Ronan Ri-g\u00e2n k\u00fd\u00a0 ng\u00e0y 20\/8\/1987.<\/span><\/p>\n

7 ti\u00eau ch\u00ed c\u1ee7a MBNQA \u0111\u01b0a ra nh\u1eefng y\u00eau c\u1ea7u c\u01a1 b\u1ea3n v\u00e0 r\u1ea5t c\u1ea7n thi\u1ebft cho vi\u1ec7c c\u1ea3i ti\u1ebfn v\u00e0 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng ho\u1ea1t \u0111\u1ed9ng c\u1ee7a b\u1ea5t k\u1ef3 t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p n\u00e0o. Trong \u0111\u00f3:\u00a0Ti\u00eau ch\u00ed 1: Vai tr\u00f2 c\u1ee7a l\u00e3nh \u0111\u1ea1o: \u0110\u1ec1 c\u1eadp \u0111\u1ebfn vi\u1ec7c l\u00e3nh \u0111\u1ea1o cao nh\u1ea5t ch\u1ec9 \u0111\u1ea1o v\u00e0 duy tr\u00ec doanh nghi\u1ec7p, thi\u1ebft l\u1eadp t\u1ea7m nh\u00ecn, c\u00e1c gi\u00e1 tr\u1ecb v\u00e0 c\u00e1c mong mu\u1ed1n c\u1ee7a doanh nghi\u1ec7p; C\u00e1ch th\u1ee9c \u00a0trao \u0111\u1ed5i th\u00f4ng tin l\u00e3nh \u0111\u1ea1o v\u1edbi l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng v\u00e0 ph\u00e1t tri\u1ec3n \u0111\u1ed9i ng\u0169 l\u00e3nh \u0111\u1ea1o t\u01b0\u01a1ng lai; Vi\u1ec7c tu\u00e2n th\u1ee7 ph\u00e1p lu\u1eadt v\u00e0 t\u1ea1o ra m\u00f4i tr\u01b0\u1eddng kh\u00edch l\u1ec7 l\u1ed1i h\u00e0nh x\u1eed v\u1ec1 \u0111\u1ea1o \u0111\u1ee9c v\u00e0 ho\u1ea1t \u0111\u1ed9ng h\u1ed7 tr\u1ee3 c\u00e1c c\u1ed9ng \u0111\u1ed3ng ch\u00ednh.<\/span><\/p>\n

Ti\u00eau ch\u00ed 2: Ho\u1ea1ch \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c: \u0110\u1ec1 c\u1eadp \u0111\u1ebfn vi\u1ec7c l\u1eadp v\u00e0 tri\u1ec3n khai k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c v\u00e0 h\u00e0nh \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p; C\u00e1ch th\u1ee9c doanh nghi\u1ec7p \u0111\u1ea3m b\u1ea3o ngu\u1ed3n l\u1ef1c th\u00edch h\u1ee3p \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00e1c k\u1ebf ho\u1ea1ch n\u00e0y. Ti\u00eau ch\u00ed n\u00e0y nh\u1ea5n m\u1ea1nh s\u1ef1 b\u1ec1n v\u1eefng l\u00e2u d\u00e0i c\u1ee7a doanh nghi\u1ec7p v\u00e0 m\u00f4i tr\u01b0\u1eddng c\u1ea1nh tranh c\u1ee7a doanh nghi\u1ec7p l\u00e0 nh\u1eefng v\u1ea5n \u0111\u1ec1 chi\u1ebfn l\u01b0\u1ee3c ch\u00ednh \u0111\u01b0\u1ee3c coi l\u00e0 kh\u00f4ng th\u1ec3 thi\u1ebfu trong vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch t\u1ed5ng th\u1ec3 c\u1ee7a doanh nghi\u1ec7p.<\/span><\/p>\n

Ti\u00eau ch\u00ed 3: \u0110\u1ecbnh h\u01b0\u1edbng kh\u00e1ch h\u00e0ng v\u00e0 th\u1ecb tr\u01b0\u1eddng: \u0110\u1ec1 c\u1eadp \u0111\u1ebfn vi\u1ec7c doanh nghi\u1ec7p c\u1ed1 g\u1eafng hi\u1ec3u \u0111\u01b0\u1ee3c mong mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 c\u1ee7a th\u1ecb tr\u01b0\u1eddng nh\u01b0 th\u1ebf n\u00e0o, v\u1edbi tr\u1ecdng t\u00e2m l\u00e0 \u0111\u00e1p \u1ee9ng c\u00e1c y\u00eau c\u1ea7u, nhu c\u1ea7u v\u00e0 mong mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 l\u00e0m tho\u1ea3 m\u00e3n kh\u00e1ch h\u00e0ng v\u00e0 x\u00e2y d\u1ef1ng l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng. Ti\u00eau ch\u00ed n\u00e0y nh\u1ea5n m\u1ea1nh c\u00e1c m\u1ed1i quan h\u1ec7 nh\u01b0 l\u00e0 m\u1ed9t ph\u1ea7n quan tr\u1ecdng c\u1ee7a m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c t\u1ed5ng th\u1ec3 v\u1ec1 l\u1eafng nghe, h\u1ecdc h\u1ecfi.<\/span><\/p>\n

Ti\u00eau ch\u00ed 4: \u00a0\u0110\u1ec1 c\u1eadp \u0111\u1ebfn vi\u1ec7c doanh nghi\u1ec7p thu th\u1eadp, x\u1eed l\u00fd \u0111\u1ed1i v\u1edbi t\u1ea5t c\u1ea3 c\u00e1c d\u1eef li\u1ec7u, th\u00f4ng tin v\u1ec1 \u0111o l\u01b0\u1eddng, ph\u00e2n t\u00edch, c\u1ea3i ti\u1ebfn ho\u1ea1t \u0111\u1ed9ng c\u0169ng nh\u01b0 qu\u1ea3n l\u00fd tri th\u1ee9c c\u1ee7a doanh nghi\u1ec7p nh\u1eb1m \u0111\u1ecbnh h\u01b0\u1edbng vi\u1ec7c c\u1ea3i ti\u1ebfn v\u00e0 c\u1ea1nh tranh c\u1ee7a doanh nghi\u1ec7p m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. Ti\u00eau ch\u00ed n\u00e0y c\u00f3 vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c k\u1ebft h\u1ee3p c\u00e1c ho\u1ea1t \u0111\u1ed9ng v\u1edbi m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a doanh nghi\u1ec7p, v\u00ec v\u1eady doanh nghi\u1ec7p c\u1ea7n quan t\u00e2m \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 s\u1ef1 s\u1eb5n c\u00f3 c\u1ee7a th\u00f4ng tin. Th\u00f4ng tin, ph\u00e2n t\u00edch v\u00e0 qu\u1ea3n l\u00fd tri th\u1ee9c c\u00f3 th\u1ec3 l\u00e0 nh\u1eefng kh\u1edfi ngu\u1ed3n cho l\u1ee3i th\u1ebf c\u1ea1nh tranh v\u00e0 t\u0103ng tr\u01b0\u1edfng n\u0103ng su\u1ea5t, n\u00ean ti\u00eau ch\u00ed n\u00e0y c\u0169ng bao g\u1ed3m c\u1ea3 nh\u1eefng xem x\u00e9t c\u00f3 t\u00ednh chi\u1ebfn l\u01b0\u1ee3c.<\/span><\/p>\n

Ti\u00eau ch\u00ed 5: Ph\u00e1t tri\u1ec3n ngu\u1ed3n nh\u00e2n l\u1ef1c: \u00a0\u0110\u1ec1 c\u1eadp \u0111\u1ebfn nh\u1eefng th\u1ef1c ti\u1ec5n ch\u1ee7 y\u1ebfu v\u1ec1 l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng, h\u01b0\u1edbng v\u00e0o vi\u1ec7c h\u00ecnh th\u00e0nh v\u00e0 duy tr\u00ec m\u1ed9t l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng c\u00f3 ch\u1ea5t l\u01b0\u1ee3ng cao, c\u0169ng nh\u01b0 c\u00e1ch th\u1ee9c tuy\u1ec3n d\u1ee5ng, qu\u1ea3n l\u00fd v\u00e0 ph\u00e1t tri\u1ec3n l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng.<\/span><\/p>\n

Ti\u00eau ch\u00ed 6: Qu\u1ea3n l\u00fd c\u00e1c qu\u00e1 tr\u00ecnh: \u00a0\u0110\u1ec1 c\u1eadp \u0111\u1ebfn c\u00e1c tr\u1ecdng t\u00e2m c\u1ee7a h\u1ec7 th\u1ed1ng l\u00e0m vi\u1ec7c v\u00e0 c\u00e1c qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c ch\u00ednh c\u1ee7a doanh nghi\u1ec7p. Ti\u00eau ch\u00ed n\u00e0y \u0111\u01b0a ra c\u00e1c y\u00eau c\u1ea7u ch\u00ednh nh\u1eb1m x\u00e1c \u0111\u1ecbnh v\u00e0 qu\u1ea3n l\u00fd c\u00e1c n\u0103ng l\u1ef1c ch\u1ee7 y\u1ebfu c\u1ee7a doanh nghi\u1ec7p \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c vi\u1ec7c qu\u1ea3n l\u00fd qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 v\u00e0 hi\u1ec7u l\u1ef1c.<\/span><\/p>\n

Ti\u00eau ch\u00ed 7: K\u1ebft qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng kinh doanh: X\u00e1c \u0111\u1ecbnh c\u00e1c k\u1ebft qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u1ee7a doanh nghi\u1ec7p (k\u1ebft qu\u1ea3 v\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5; kh\u00e1ch h\u00e0ng; t\u00e0i ch\u00ednh v\u00e0 th\u1ecb tr\u01b0\u1eddng; ng\u01b0\u1eddi lao \u0111\u1ed9ng; hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng; l\u00e3nh \u0111\u1ea1o v\u00e0 tr\u00e1ch nhi\u1ec7m x\u00e3 h\u1ed9i).<\/span><\/p>\n

C\u00e1c ti\u00eau ch\u00ed n\u00e0y th\u01b0\u1eddng xuy\u00ean \u0111\u01b0\u1ee3c Vi\u1ec7n Ti\u00eau chu\u1ea9n v\u00e0 C\u00f4ng ngh\u1ec7 Qu\u1ed1c gia M\u1ef9 (NIST) c\u1eadp nh\u1eadt, b\u1ed5 sung, s\u1eeda \u0111\u1ed5i cho ph\u00f9 h\u1ee3p v\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n c\u00f4ng ngh\u1ec7 v\u00e0 nhu c\u1ea7u th\u1ecb tr\u01b0\u1eddng. M\u1ed7i ti\u00eau ch\u00ed \u0111\u1ec1u \u0111\u01b0\u1ee3c chi ti\u1ebft th\u00e0nh c\u00e1c n\u1ed9i dung v\u1edbi c\u00e1c y\u00eau c\u1ea7u, h\u01b0\u1edbng d\u1eabn \u00a0c\u1ee5 th\u1ec3 nh\u1eefng v\u1ea5n \u0111\u1ec1 doanh nghi\u1ec7p c\u1ea7n ph\u1ea3i quan t\u00e2m, l\u00e0 c\u01a1 s\u1edf \u0111\u1ec3 doanh nghi\u1ec7p t\u1ef1 xem x\u00e9t, \u0111\u00e1nh gi\u00e1, ho\u00e0n thi\u1ec7n v\u00e0 c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c m\u00f4 h\u00ecnh qu\u1ea3n l\u00fd ho\u1ea1t \u0111\u1ed9ng c\u1ee7a m\u00ecnh.\u00a0<\/span><\/p>\n

\u201d<\/em>C\u00e1c ti\u00eau ch\u00ed c\u1ee7a MBNQA l\u00e0 nh\u1eefng ti\u00eau chu\u1ea9n tuy\u1ec7t v\u1eddi \u0111\u1ed1i v\u1edbi c\u00e1c c\u00f4ng ty, l\u00e0m c\u0103n c\u1ee9 \u0111\u1ec3 c\u00e1c c\u00f4ng ty ph\u1ea5n \u0111\u1ea5u v\u01b0\u01a1n t\u1edbi s\u1ef1 tuy\u1ec7t h\u1ea3o trong kinh doanh. Tham gia MBNQA l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 c\u00e1c c\u00f4ng ty nh\u00ecn l\u1ea1i m\u00ecnh b\u1eb1ng con m\u1eaft c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng v\u00e0 th\u1ecb tr\u01b0\u1eddng. Gi\u1ea3i th\u01b0\u1edfng MBNQA \u0111\u00e3 tr\u1edf th\u00e0nh ti\u00eau chu\u1ea9n th\u1ebf gi\u1edbi v\u00e0 \u0111i\u1ec1u n\u00e0y \u0111\u01b0\u1ee3c kh\u1eb3ng \u0111\u1ecbnh th\u00f4ng qua s\u1ef1 h\u00ecnh th\u00e0nh v\u1edbi s\u1ed1 l\u01b0\u1ee3ng ng\u00e0y c\u00e0ng gia t\u0103ng c\u1ee7a c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh t\u01b0\u01a1ng t\u1ef1 tr\u00ean to\u00e0n th\u1ebf gi\u1edbi”\u00a0<\/em>(Ph\u00e1t bi\u1ec3u c\u1ee7a T\u1ed5ng th\u1ed1ng George Bush t\u1ea1i l\u1ec5 trao gi\u1ea3i MBNQA c\u1ee7a M\u1ef9 n\u0103m 2000).<\/em><\/span><\/p>\n

7 ti\u00eau ch\u00ed \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 theo s\u1ed1 \u0111i\u1ec3m t\u1ed1i \u0111a l\u00e0 1000 \u0111i\u1ec3m, m\u1ed7i ti\u00eau ch\u00ed \u1ee9ng v\u1edbi s\u1ed1 \u0111i\u1ec3m t\u1ed1i \u0111a theo quy \u0111\u1ecbnh. Vi\u1ec7c \u0111\u00e1nh gi\u00e1 cho \u0111i\u1ec3m \u0111\u1ed1i v\u1edbi t\u1eebng n\u1ed9i dung, h\u1ea1ng m\u1ee5c v\u00e0 ti\u00eau ch\u00ed \u0111\u01b0\u1ee3c ti\u1ebfn h\u00e0nh tr\u00ean c\u01a1 s\u1edf 3 kh\u00eda c\u1ea1nh: Ti\u1ebfp c\u1eadn, tri\u1ec3n khai v\u00e0 k\u1ebft qu\u1ea3.<\/span><\/p>\n

N\u0103m 2000 t\u1ed5 ch\u1ee9c Ch\u1ea5t l\u01b0\u1ee3ng Qu\u1ed1c t\u1ebf Ch\u00e2u \u00c1 \u2013 Th\u00e1i B\u00ecnh D\u01b0\u01a1ng (APQO) (Vi\u1ec7t Nam l\u00e0 th\u00e0nh vi\u00ean ch\u00ednh th\u1ee9c t\u1eeb n\u0103m 1995) \u0111\u00e3 thi\u1ebft l\u1eadp Gi\u1ea3i th\u01b0\u1edfng Ch\u1ea5t l\u01b0\u1ee3ng Qu\u1ed1c t\u1ebf Ch\u00e2u \u00c1 \u2013 Th\u00e1i B\u00ecnh D\u01b0\u01a1ng (GPEA) theo m\u00f4 h\u00ecnh gi\u1ea3i th\u01b0\u1edfng ch\u1ea5t l\u01b0\u1ee3ng MBNQA. (H\u1ed9i \u0111\u1ed3ng ch\u1ee7 ch\u1ed1t c\u1ee7a GPEA g\u1ed3m c\u00e1c th\u00e0nh vi\u00ean \u0111\u1ea1i di\u1ec7n cho 18 qu\u1ed1c gia: \u00dac, Trung Qu\u1ed1c, Fiji, \u1ea4n \u0110\u1ed9, Indonesia, H\u00e0n Qu\u1ed1c, Malaysia, Mexico, Nepal, New Zealand, Peru, Philippines, Nga, \u1ea2 R\u1eadp Saudi, Sri Lanka, C\u00e1c Ti\u1ec3u v\u01b0\u01a1ng qu\u1ed1c \u1ea2 R\u1eadp Th\u1ed1ng nh\u1ea5t, M\u1ef9 v\u00e0 Vi\u1ec7t Nam). T\u1eeb n\u0103m 2000 \u0111\u1ebfn nay Vi\u1ec7t Nam li\u00ean t\u1ee5c \u0111\u1ec1 c\u1eed c\u00e1c doanh nghi\u1ec7p Vi\u1ec7t Nam tham d\u1ef1 GPEA.<\/span><\/p>\n

Th\u1ee9 hai, Gi\u1ea3i th\u01b0\u1edfng ch\u1ea5t l\u01b0\u1ee3ng Ch\u00e2u \u00c2u (EQA):<\/span><\/p>\n

Gi\u1ea3i th\u01b0\u1edfng Ch\u1ea5t l\u01b0\u1ee3ng Ch\u00e2u \u00c2u (European Quality Award – EQA) \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp v\u00e0o n\u0103m 1992 theo s\u00e1ng ki\u1ebfn c\u1ee7a Qu\u1ef9 Qu\u1ea3n l\u00fd Ch\u1ea5t l\u01b0\u1ee3ng Ch\u00e2u \u00c2u (The European Foundation for Quality Management – EFQM) v\u1edbi s\u1ef1 \u1ee7ng h\u1ed9 c\u1ee7a T\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p Ch\u1ea5t l\u01b0\u1ee3ng Ch\u00e2u \u00c2u (The European Organisation for Quality – EOQ) v\u00e0 U\u1ef7 ban Ch\u00e2u \u00c2u (The European Commission – EC).<\/span><\/p>\n

Vi\u1ec7c thi\u1ebft l\u1eadp EQA l\u00e0 h\u1ec7 qu\u1ea3 c\u1ee7a ti\u1ebfn tr\u00ecnh ph\u00e1t tri\u1ec3n ho\u1ea1t \u0111\u1ed9ng s\u1ea3n xu\u1ea5t – kinh doanh \u1edf Ch\u00e2u \u00c2u. Ngay t\u1eeb nh\u1eefng n\u0103m \u0111\u1ea7u c\u1ee7a th\u1eadp ni\u00ean 1980, c\u00e1c doanh nghi\u1ec7p Ch\u00e2u \u00c2u \u0111\u00e3 b\u1eaft \u0111\u1ea7u c\u00f3 nh\u1eefng n\u1ed7 l\u1ef1c trong vi\u1ec7c t\u00ecm ki\u1ebfm c\u00e1ch ti\u1ebfp c\u1eadn th\u00edch h\u1ee3p nh\u1eb1m n\u00e2ng cao kh\u1ea3 n\u0103ng c\u1ea1nh tranh tr\u00ean th\u1ecb tr\u01b0\u1eddng th\u1ebf gi\u1edbi, trong \u0111\u00f3 \u0111\u1eb7c bi\u1ec7t ch\u00fa \u00fd \u0111\u1ebfn v\u1ea5n \u0111\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng theo ngh\u0129a r\u1ed9ng. Ch\u1ea5t l\u01b0\u1ee3ng, theo c\u00e1ch ti\u1ebfp c\u1eadn m\u1edbi, kh\u00f4ng ch\u1ec9 gi\u1edbi h\u1ea1n \u1edf ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 m\u00e0 c\u00f2n bao h\u00e0m c\u1ea3 ch\u1ea5t l\u01b0\u1ee3ng cung \u1ee9ng, qu\u1ea3n l\u00fd-\u0111i\u1ec1u h\u00e0nh, d\u1ecbch v\u1ee5 h\u1eadu m\u00e3i v\u00e0 c\u00e1c kh\u00eda c\u1ea1nh kh\u00e1c trong ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p \u0111\u1ec3 h\u01b0\u1edbng t\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng.<\/span><\/p>\n

C\u00e1c doanh nghi\u1ec7p tham d\u1ef1 \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 tr\u00ean c\u01a1 s\u1edf 9 ti\u00eau ch\u00ed, chia th\u00e0nh 2 nh\u00f3m: Nh\u00f3m 1 \u0111\u00e1nh gi\u00e1 kh\u1ea3 n\u0103ng c\u1ee7a doanh nghi\u1ec7p v\u00e0 nh\u00f3m 2 \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng.<\/span><\/p>\n

Nh\u00f3m 1 li\u00ean quan \u0111\u1ebfn nh\u1eefng \u0111i\u1ec1u ki\u1ec7n c\u1ea7n c\u00f3, c\u1ea7n \u0111\u1ea3m b\u1ea3o \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng k\u1ebft qu\u1ea3 \u0111\u00e3 \u0111\u1ec1 ra, g\u1ed3m c\u00e1c ti\u00eau ch\u00ed:\u00a0Vai tr\u00f2 c\u1ee7a l\u00e3nh \u0111\u1ea1o: Vai tr\u00f2 c\u1ee7a to\u00e0n th\u1ec3 l\u00e3nh \u0111\u1ea1o c\u1ee7a doanh nghi\u1ec7p trong vi\u1ec7c \u00e1p d\u1ee5ng TQM;\u00a0Qu\u1ea3n l\u00fd ng\u01b0\u1eddi lao \u0111\u1ed9ng: \u0110\u1ec1 c\u1eadp \u0111\u1ebfn kh\u00f4ng ch\u1ec9 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p v\u00e0 ph\u01b0\u01a1ng th\u1ee9c qu\u1ea3n l\u00fd ng\u01b0\u1eddi lao \u0111\u1ed9ng trong c\u00f4ng ty m\u00e0 c\u00f2n \u0111\u1ebfn \u00fd th\u1ee9c, s\u1ef1 g\u1eafn b\u00f3 c\u1ee7a h\u1ecd \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p;\u00a0Ch\u00ednh s\u00e1ch v\u00e0 chi\u1ebfn l\u01b0\u1ee3c: T\u1ea7m nh\u00ecn c\u1ee7a doanh nghi\u1ec7p, vi\u1ec7c x\u00e1c \u0111\u1ecbnh c\u00e1c m\u1ee5c ti\u00eau, nh\u1eadn th\u1ee9c v\u1ec1 c\u00e1c gi\u00e1 tr\u1ecb v\u00e0 ph\u01b0\u01a1ng h\u01b0\u1edbng ph\u00e1t tri\u1ec3n c\u00f9ng v\u1edbi ph\u01b0\u01a1ng th\u1ee9c \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1ec1 ra;\u00a0C\u00e1c \u0111\u1ed1i t\u00e1c v\u00e0 ngu\u1ed3n l\u1ef1c: Qu\u1ea3n l\u00fd, s\u1eed d\u1ee5ng v\u00e0 b\u1ea3o to\u00e0n c\u00e1c ngu\u1ed3n l\u1ef1c t\u00e0i ch\u00ednh, th\u00f4ng tin v\u00e0 c\u00f4ng ngh\u1ec7;\u00a0C\u00e1c qu\u00e1 tr\u00ecnh: Qu\u1ea3n l\u00fd c\u00e1c ho\u1ea1t \u0111\u1ed9ng trong n\u1ed9i b\u1ed9 doanh nghi\u1ec7p t\u1ea1o n\u00ean gi\u00e1 tr\u1ecb cho doanh nghi\u1ec7p.<\/span><\/p>\n

Nh\u00f3m 2 \u0111\u1ec1 c\u1eadp \u0111\u1ebfn nh\u1eefng k\u1ebft qu\u1ea3 m\u00e0 doanh nghi\u1ec7p \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c, v\u1edbi c\u00e1c ti\u00eau ch\u00ed:\u00a0Tho\u1ea3 m\u00e3n ng\u01b0\u1eddi lao \u0111\u1ed9ng: Tho\u1ea3 m\u00e3n nh\u1eefng ng\u01b0\u1eddi lao \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p b\u1eb1ng c\u00e1c h\u00ecnh th\u1ee9c c\u1ea3i thi\u1ec7n \u0111i\u1ec1u ki\u1ec7n l\u00e0m vi\u1ec7c v\u00e0 khuy\u1ebfn kh\u00edch, \u0111\u1ed9ng vi\u00ean, khen th\u01b0\u1edfng \u0111\u1ed1i v\u1edbi k\u1ebft qu\u1ea3 l\u00e0m vi\u1ec7c c\u1ee7a h\u1ecd, t\u1eeb \u0111\u00f3 n\u00e2ng cao nh\u1eadn th\u1ee9c g\u1eafn b\u00f3 c\u1ee7a h\u1ecd \u0111\u1ed1i v\u1edbi c\u00f4ng vi\u1ec7c v\u00e0 doanh nghi\u1ec7p;\u00a0Tho\u1ea3 m\u00e3n kh\u00e1ch h\u00e0ng: S\u1ef1 ti\u1ebfp nh\u1eadn v\u00e0 s\u1ef1 g\u1eafn b\u00f3 c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng b\u00ean ngo\u00e0i (tr\u1ef1c ti\u1ebfp v\u00e0 gi\u00e1n ti\u1ebfp) \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p n\u00f3i chung v\u00e0 \u0111\u1ed1i v\u1edbi s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a doanh nghi\u1ec7p n\u00f3i ri\u00eang;\u00a0\u1ea2nh h\u01b0\u1edfng \u0111\u1ed1i v\u1edbi c\u1ed9ng \u0111\u1ed3ng, x\u00e3 h\u1ed9i: Nh\u1eadn th\u1ee9c v\u00e0 nh\u1eadn x\u00e9t c\u1ee7a m\u1ecdi ng\u01b0\u1eddi v\u00e0 t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p trong c\u1ed9ng \u0111\u1ed3ng v\u1ec1 vai tr\u00f2 c\u1ee7a doanh nghi\u1ec7p trong vi\u1ec7c \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng cu\u1ed9c s\u1ed1ng c\u1ee7a nh\u1eefng ng\u01b0\u1eddi c\u00f3 li\u00ean quan \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng s\u1ea3n xu\u1ea5t, kinh doanh, d\u1ecbch v\u1ee5 c\u1ee7a doanh nghi\u1ec7p, v\u1ec1 \u0111\u00f3ng g\u00f3p c\u1ee7a doanh nghi\u1ec7p trong vi\u1ec7c b\u1ea3o v\u1ec7 m\u00f4i tr\u01b0\u1eddng xung quanh, bao g\u1ed3m c\u1ea3 b\u1ea3o v\u1ec7 c\u00e1c ngu\u1ed3n l\u1ef1c tr\u00ean quy m\u00f4 to\u00e0n th\u1ebf gi\u1edbi; C\u00e1c k\u1ebft qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng: S\u1ef1 ph\u00f9 h\u1ee3p c\u1ee7a c\u00e1c k\u1ebft qu\u1ea3 \u0111\u1ea1t \u0111\u01b0\u1ee3c trong th\u1ef1c t\u1ebf v\u1edbi nh\u1eefng m\u1ee5c ti\u00eau \u0111\u00e3 ho\u1ea1ch \u0111\u1ecbnh.<\/span><\/p>\n

C\u1ea3 9 ti\u00eau ch\u00ed c\u1ee7a EQA \u0111\u1ec1u \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 s\u1ef1 ti\u1ebfn b\u1ed9 c\u1ee7a doanh nghi\u1ec7p.<\/span><\/p>\n

Gi\u1ea3i th\u01b0\u1edfng Ch\u1ea5t l\u01b0\u1ee3ng MBNQA v\u00e0 Gi\u1ea3i th\u01b0\u1edfng Ch\u1ea5t l\u01b0\u1ee3ng EQA \u0111\u01b0\u1ee3c xem l\u00e0 c\u01a1 s\u1edf n\u1ec1n t\u1ea3ng cho vi\u1ec7c x\u00e2y d\u1ef1ng m\u00f4 h\u00ecnh t\u1ef1 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng qu\u1ea3n l\u00fd c\u1ee7a c\u00e1c doanh nghi\u1ec7p. Gi\u1ea3i th\u01b0\u1edfng ch\u1ea5t l\u01b0\u1ee3ng hay c\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 M\u00f4 h\u00ecnh ho\u1ea1t \u0111\u1ed9ng xu\u1ea5t s\u1eafc (Business Excellence Model – BEM) ng\u00e0y c\u00e0ng \u0111\u01b0\u1ee3c c\u00e1c doanh nghi\u1ec7p trong c\u1ea3 khu v\u1ef1c c\u00f4ng v\u00e0 t\u01b0 nh\u00e2n s\u1eed d\u1ee5ng \u0111\u1ec3 t\u1ef1 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng qu\u1ea3n l\u00fd, \u0111o l\u01b0\u1eddng ho\u1ea1t \u0111\u1ed9ng c\u1ea3i ti\u1ebfn v\u00e0 tri\u1ec3n v\u1ecdng c\u1ee7a t\u1ed5 ch\u1ee9c m\u00ecnh.<\/span><\/p>\n

Ngo\u00e0i hai m\u00f4 h\u00ecnh gi\u1ea3i th\u01b0\u1edfng ch\u1ea5t l\u01b0\u1ee3ng \u0111i\u1ec3n h\u00ecnh l\u00e0 Gi\u1ea3i th\u01b0\u1edfng ch\u1ea5t l\u01b0\u1ee3ng Qu\u1ed1c gia c\u1ee7a Hoa K\u1ef3 (MBNQA) v\u00e0 Gi\u1ea3i th\u01b0\u1edfng ch\u1ea5t l\u01b0\u1ee3ng Ch\u00e2u \u00c2u (EQA) th\u00ec nhi\u1ec1u qu\u1ed1c gia, t\u1ed5 ch\u1ee9c c\u0169ng nghi\u00ean c\u1ee9u, x\u00e2y d\u1ef1ng c\u00e1c m\u00f4 h\u00ecnh gi\u1ea3i th\u01b0\u1edfng ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a ri\u00eang m\u00ecnh nh\u01b0 \u00dac, Ca-na-\u0111a, Lu-xem-bua, I-xa-ren, Nh\u1eadt B\u1ea3n (gi\u1ea3i th\u01b0\u1edfng Deming),…<\/span><\/p>\n

D\u00f9 ch\u1ea5p nh\u1eadn ho\u00e0n to\u00e0n hai m\u00f4 h\u00ecnh gi\u1ea3i th\u01b0\u1edfng \u0111i\u1ec3n h\u00ecnh hay \u00e1p d\u1ee5ng m\u00f4 h\u00ecnh gi\u1ea3i th\u01b0\u1edfng ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a ri\u00eang m\u00ecnh th\u00ec t\u1ef1u chung c\u00e1c gi\u1ea3i th\u01b0\u1edfng ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ec1u h\u01b0\u1edbng \u0111\u1ebfn c\u00e1c m\u1ee5c ti\u00eau c\u01a1 b\u1ea3n sau:\u00a0Cung c\u1ea5p m\u1ed9t m\u00f4 h\u00ecnh t\u1ef1 \u0111\u00e1nh gi\u00e1 \u0111\u1ec3 gi\u00fap t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p ho\u00e0n thi\u1ec7n h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd c\u1ee7a m\u00ecnh th\u00f4ng qua vi\u1ec7c \u00e1p d\u1ee5ng v\u00e0 duy tr\u00ec th\u00e0nh c\u00f4ng c\u00e1c m\u00f4 h\u00ecnh, c\u00f4ng c\u1ee5, h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd ti\u00ean ti\u1ebfn v\u00e0 th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t; T\u00f4n vinh x\u1ee9ng \u0111\u00e1ng nh\u1eefng t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p \u0111\u1ea1t nh\u1eefng th\u00e0nh t\u00edch xu\u1ea5t s\u1eafc trong ho\u1ea1t \u0111\u1ed9ng, \u00e1p d\u1ee5ng th\u00e0nh c\u00f4ng c\u00e1c m\u00f4 h\u00ecnh, c\u00f4ng c\u1ee5, h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd ti\u00ean ti\u1ebfn v\u00e0 th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t, \u0111\u00f3ng g\u00f3p t\u00edch c\u1ef1c cho c\u1ed9ng \u0111\u1ed3ng, x\u00e3 h\u1ed9i; Th\u00f4ng qua Gi\u1ea3i th\u01b0\u1edfng ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ec3 nh\u1eb1m khuy\u1ebfn kh\u00edch phong tr\u00e0o n\u0103ng su\u1ea5t, ch\u1ea5t l\u01b0\u1ee3ng c\u0169ng nh\u01b0 \u0111\u1ecbnh h\u01b0\u1edbng ph\u00e1t tri\u1ec3n, ch\u00ednh s\u00e1ch c\u1ee7a ho\u1ea1t \u0111\u1ed9ng n\u0103ng su\u1ea5t, ch\u1ea5t l\u01b0\u1ee3ng t\u1ea1i t\u1eebng qu\u1ed1c gia, khu v\u1ef1c.<\/span><\/p>\n

\u0110\u00ea\u0309 th\u00fac \u0111\u00e2\u0309y c\u00e1c t\u00f4\u0309 ch\u1ee9c, doanh nghi\u1ec7p n\u00f4\u0303 l\u1ef1c h\u01b0\u1edbng t\u1edbi s\u1ef1 tuy\u00ea\u0323t h\u1ea3o trong ho\u1ea1t \u0111\u00f4\u0323ng, h\u00ea\u0323 th\u00f4\u0301ng c\u00e1c ti\u00eau ch\u00ed gi\u1ea3i th\u01b0\u1edfng ch\u1ea5t l\u01b0\u1ee3ng \u0111\u01b0\u1ee3c thi\u00ea\u0301t k\u00ea\u0301 gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p s\u1eed d\u1ee5ng c\u00e1ch ti\u1ebfp c\u1eadn t\u1ed5ng h\u1ee3p trong vi\u1ec7c qu\u1ea3n l\u00fd ho\u1ea1t \u0111\u1ed9ng c\u1ee7a m\u00ecnh nh\u1eb1m \u0111\u1ea1t c\u00e1c k\u1ebft qu\u1ea3: C\u1ea3i thi\u00ea\u0323n c\u00e1c gi\u00e1 tr\u1ecb \u0111em l\u1ea1i cho kh\u00e1ch h\u00e0ng v\u00e0 c\u00e1c b\u00ean li\u00ean quan, \u0111\u00f3ng g\u00f3p cho s\u1ef1 ph\u00e1t tri\u00ea\u0309n b\u1ec1n v\u1eefng c\u1ee7a t\u1ed5 ch\u1ee9c; C\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 v\u00e0 kh\u1ea3 n\u0103ng ho\u1ea1t \u0111\u00f4\u0323ng c\u1ee7a t\u1ed5 ch\u1ee9c v\u1ec1 m\u1ecdi m\u1eb7t; N\u00e2ng cao k\u1ef9 n\u0103ng, ki\u1ebfn th\u1ee9c cho c\u00e1c c\u00e1 nh\u00e2n v\u00e0 to\u00e0n b\u00f4\u0323 t\u1ed5 ch\u1ee9c.<\/span><\/p>\n

C\u00e1c ti\u00eau ch\u00ed gi\u1ea3i th\u01b0\u1edfng ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a c\u00e1c qu\u1ed1c gia v\u00e0 khu v\u1ef1c \u0111\u1ec1u \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng d\u1ef1a tr\u00ean m\u1ed9t h\u1ec7 th\u1ed1ng c\u00e1c nguy\u00ean t\u1eafc c\u01a1 b\u1ea3n (c\u00e1c gi\u00e1 tr\u1ecb c\u1ed1t l\u00f5i) sau: T\u1ea7m nh\u00ecn c\u1ee7a l\u00e3nh \u0111\u1ea1o; \u0110\u1ecbnh h\u01b0\u1edbng v\u00e0o kh\u00e1ch h\u00e0ng; N\u00e2ng cao ki\u1ebfn th\u1ee9c c\u1ee7a t\u1ed5 ch\u1ee9c v\u00e0 c\u00e1 nh\u00e2n; N\u00e2ng cao gi\u00e1 tr\u1ecb c\u1ee7a c\u00e1c b\u00ean c\u00f3 quy\u1ec1n l\u1ee3i li\u00ean quan; S\u1ef1 linh ho\u1ea1t, nh\u1ea1y b\u00e9n; Ch\u00fa tr\u1ecdng v\u00e0o t\u01b0\u01a1ng lai; Qu\u1ea3n l\u00fd \u0111\u1ec3 \u0111\u1ed5i m\u1edbi; Qu\u1ea3n l\u00fd d\u1ef1a tr\u00ean s\u1ef1 ki\u1ec7n; Tr\u00e1ch nhi\u1ec7m x\u00e3 h\u1ed9i; \u00a0Ch\u00fa tr\u1ecdng v\u00e0o k\u1ebft qu\u1ea3 v\u00e0 t\u1ea1o ra gi\u00e1 tr\u1ecb; M\u1ee5c \u0111\u00edch qu\u1ea3n l\u00fd theo h\u1ec7 th\u1ed1ng.<\/span><\/p>\n

S\u01a1 \u0111\u1ed3 d\u01b0\u1edbi \u0111\u00e2y th\u1ec3 hi\u1ec7n m\u1ed1i quan h\u1ec7 gi\u1eefa c\u00e1c ti\u00eau ch\u00ed gi\u1ea3i th\u01b0\u1edfng ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 c\u00e1c gi\u00e1 tr\u1ecb c\u1ed1t l\u00f5i c\u1ee7a h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng ti\u00ean ti\u1ebfn:<\/span><\/p>\n

\"2\"<\/span>Trong hai n\u0103m 2009 v\u00e0 2010,\u00a0T\u1ed5 ch\u1ee9c N\u0103ng su\u1ea5t Ch\u00e2u \u00c1<\/em>\u00a0(Asian Productivity Organization-APO)\u00a0\u0111\u00e3 ti\u1ebfn h\u00e0nh \u0111i\u1ec1u tra \u0111\u1ed1i v\u1edbi 74 doanh nghi\u1ec7p\/t\u1ed5 ch\u1ee9c \u0111\u1ea1t gi\u1ea3i th\u01b0\u1edfng ch\u1ea5t l\u01b0\u1ee3ng t\u1ea1i 5 qu\u1ed1c gia: \u1ea4n \u0110\u1ed9 (27), Nh\u1eadt B\u1ea3n (10), Xingapo (19), \u0110\u00e0i Loan (6) v\u00e0 Th\u00e1i Lan (12). Ph\u01b0\u01a1ng ph\u00e1p \u0111i\u1ec1u tra: Th\u1ea3o lu\u1eadn nh\u00f3m, Ph\u1ecfng v\u1ea5n Gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh (CEO) v\u00e0 Phi\u1ebfu \u0111i\u1ec1u tra, k\u1ebft qu\u1ea3 nh\u01b0 sau:\u00a097% cho r\u1eb1ng gi\u1ea3i th\u01b0\u1edfng ch\u1ea5t l\u01b0\u1ee3ng c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng cho m\u1ecdi lo\u1ea1i h\u00ecnh t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p nh\u1eb1m n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd v\u00e0 c\u1ea3i ti\u1ebfn hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng;\u00a083% cho r\u1eb1ng gi\u1ea3i th\u01b0\u1edfng ch\u1ea5t l\u01b0\u1ee3ng\u00a0 gi\u00fap doanh nghi\u1ec7p gia t\u0103ng l\u1ee3i th\u1ebf c\u1ea1nh tranh trong t\u01b0\u01a1ng lai;\u00a097% cho r\u1eb1ng c\u00e1ch ti\u1ebfp c\u1eadn c\u1ee7a gi\u1ea3i th\u01b0\u1edfng ch\u1ea5t l\u01b0\u1ee3ng \u0111\u00e3 gi\u00fap cho c\u1ea3i thi\u1ec7n \u0111\u01b0\u1ee3c h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd v\u00e0 hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng;\u00a0100% cho r\u1eb1ng gi\u1ea3i th\u01b0\u1edfng ch\u1ea5t l\u01b0\u1ee3ng l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 \u0111\u00e1nh gi\u00e1 kh\u1ea3 n\u0103ng c\u1ea1nh tranh b\u1ec1n v\u1eefng c\u1ee7a doanh nghi\u1ec7p.<\/span><\/p>\n

Th\u00e1ng 8\/1995, t\u1ea1i H\u1ed9i ngh\u1ecb Ch\u1ea5t l\u01b0\u1ee3ng Vi\u1ec7t Nam l\u1ea7n th\u1ee9 nh\u1ea5t, t\u1ed5 ch\u1ee9c t\u1ea1i H\u00e0 N\u1ed9i, B\u1ed9 Khoa h\u1ecdc, C\u00f4ng ngh\u1ec7 v\u00e0 M\u00f4i tr\u01b0\u1eddng (nay l\u00e0 B\u1ed9 Khoa h\u1ecdc v\u00e0 C\u00f4ng ngh\u1ec7) \u0111\u00e3 th\u00f4ng b\u00e1o v\u1ec1 vi\u1ec7c thi\u1ebft l\u1eadp m\u1ed9t gi\u1ea3i th\u01b0\u1edfng trong l\u0129nh v\u1ef1c ch\u1ea5t l\u01b0\u1ee3ng: Gi\u1ea3i th\u01b0\u1edfng Ch\u1ea5t l\u01b0\u1ee3ng Vi\u1ec7t Nam v\u00e0 \u0111\u01b0\u1ee3c tri\u1ec3n khai t\u1eeb n\u0103m 1996. N\u0103m 2009, Gi\u1ea3i th\u01b0\u1edfng Ch\u1ea5t l\u01b0\u1ee3ng Vi\u1ec7t Nam \u0111\u01b0\u1ee3c n\u00e2ng th\u00e0nh Gi\u1ea3i th\u01b0\u1edfng Ch\u1ea5t l\u01b0\u1ee3ng Qu\u1ed1c gia (GTCLQG).<\/span><\/p>\n

GTCLQG \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp v\u00e0\u00a0 tri\u1ec3n khai tr\u00ean c\u01a1 s\u1edf ch\u1ea5p nh\u1eadn m\u00f4 h\u00ecnh v\u00e0 7 ti\u00eau ch\u00ed c\u1ee7a Gi\u1ea3i th\u01b0\u1edfng Malcolm Baldrige (MBNQA). \u0110\u00e2y l\u00e0 Gi\u1ea3i th\u01b0\u1edfng \u0111\u01b0\u1ee3c nhi\u1ec1u n\u01b0\u1edbc tr\u00ean th\u1ebf gi\u1edbi coi l\u00e0 m\u00f4 h\u00ecnh chu\u1ea9n \u0111\u1ec3 nghi\u00ean c\u1ee9u h\u1ecdc t\u1eadp khi x\u00e2y d\u1ef1ng Gi\u1ea3i th\u01b0\u1edfng Ch\u1ea5t l\u01b0\u1ee3ng Qu\u1ed1c gia c\u1ee7a m\u00ecnh. GTCLQG l\u00e0 Gi\u1ea3i th\u01b0\u1edfng Nh\u00e0 n\u01b0\u1edbc duy nh\u1ea5t v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng, \u0111\u01b0\u1ee3c Th\u1ee7 t\u01b0\u1edbng Ch\u00ednh ph\u1ee7 trao t\u1eb7ng v\u00e0 l\u00e0 Gi\u1ea3i th\u01b0\u1edfng n\u1eb1m trong h\u1ec7 th\u1ed1ng Gi\u1ea3i th\u01b0\u1edfng ch\u1ea5t l\u01b0\u1ee3ng GPEA.<\/span><\/p>\n

GTCLQG \u0111\u01b0\u1ee3c x\u00e9t t\u1eb7ng h\u00e0ng n\u0103m cho nh\u1eefng doanh nghi\u1ec7p c\u00f3 th\u00e0nh t\u00edch n\u1ed5i b\u1eadt trong vi\u1ec7c n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a v\u00e0 d\u1ecbch v\u1ee5, n\u0103ng l\u1ef1c c\u1ea1nh tranh v\u00e0 hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng, h\u1ed9i nh\u1eadp v\u1edbi n\u1ec1n kinh t\u1ebf khu v\u1ef1c v\u00e0 th\u1ebf gi\u1edbi, \u0111\u00f3ng g\u00f3p t\u00edch c\u1ef1c cho c\u1ed9ng \u0111\u1ed3ng v\u00e0 x\u00e3 h\u1ed9i. Doanh nghi\u1ec7p tham d\u1ef1 GTCLQG theo 4 lo\u1ea1i h\u00ecnh: Doanh nghi\u1ec7p s\u1ea3n xu\u1ea5t l\u1edbn; Doanh nghi\u1ec7p s\u1ea3n xu\u1ea5t v\u1eeba v\u00e0 nh\u1ecf; Doanh nghi\u1ec7p d\u1ecbch v\u1ee5 l\u1edbn v\u00e0 Doanh nghi\u1ec7p d\u1ecbch v\u1ee5 v\u1eeba v\u00e0 nh\u1ecf.<\/span><\/p>\n

GTCLQG g\u1ed3m 02 lo\u1ea1i: Gi\u1ea3i V\u00e0ng Ch\u1ea5t l\u01b0\u1ee3ng Qu\u1ed1c gia v\u00e0 Gi\u1ea3i th\u01b0\u1edfng Ch\u1ea5t l\u01b0\u1ee3ng Qu\u1ed1c gia. C\u00e1c doanh nghi\u1ec7p tham gia GTCLQG ph\u1ea3i x\u00e2y d\u1ef1ng b\u00e1o c\u00e1o t\u1ef1 \u0111\u00e1nh gi\u00e1 theo 07 ti\u00eau ch\u00ed v\u00e0 \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 theo ph\u01b0\u01a1ng ph\u00e1p chuy\u00ean gia \u0111\u00e1nh gi\u00e1 cho \u0111i\u1ec3m.<\/span><\/p>\n

C\u0103n c\u1ee9 ph\u00e1p l\u00fd \u0111\u1ec3 tri\u1ec3n khai ho\u1ea1t \u0111\u1ed9ng GTCLQG: Lu\u1eadt Ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, h\u00e0ng ho\u00e1 \u0111\u01b0\u1ee3c Qu\u1ed1c h\u1ed9i kho\u00e1 12 th\u00f4ng qua ng\u00e0y 21\/11\/2007; Ngh\u1ecb \u0111\u1ecbnh s\u1ed1 132\/2008\/N\u0110-CP, ng\u00e0y 31\/12\/2008 c\u1ee7a Ch\u00ednh ph\u1ee7 quy \u0111\u1ecbnh chi ti\u1ebft thi h\u00e0nh m\u1ed9t s\u1ed1 \u0111i\u1ec1u Lu\u1eadt Ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, h\u00e0ng ho\u00e1 v\u00e0 Ngh\u1ecb \u0111\u1ecbnh s\u1ed1 74\/2018\/N\u0110-CP, ng\u00e0y 15\/5\/2018 S\u1eeda \u0111\u1ed5i, b\u1ed5 sung m\u1ed9t s\u1ed1 \u0111i\u1ec1u c\u1ee7a Ngh\u1ecb \u0111\u1ecbnh s\u1ed1 132\/2008\/N\u0110-CP; Th\u00f4ng t\u01b0 s\u1ed1 27\/2019\/TT-BKHCN, ng\u00e0y 26\/12\/2019 c\u1ee7a B\u1ed9 Khoa h\u1ecdc v\u00e0 C\u00f4ng ngh\u1ec7 Quy \u0111\u1ecbnh chi ti\u1ebft thi h\u00e0nh m\u1ed9t s\u1ed1 \u0111i\u1ec1u Ngh\u1ecb \u0111\u1ecbnh 132\/2008\/N\u0110-CP v\u00e0 Ngh\u1ecb \u0111\u1ecbnh 74\/2018\/N\u0110-CP.<\/span><\/p>\n

Sau 24 n\u0103m ho\u1ea1t \u0111\u1ed9ng (t\u1eeb 1996 \u0111\u1ebfn 2020), \u0111\u00e3 c\u00f3 2030 l\u01b0\u1ee3t doanh nghi\u1ec7p \u0111\u1ea1t gi\u1ea3i, trong \u0111\u00f3 c\u00f3 280 l\u01b0\u1ee3t doanh nghi\u1ec7p \u0111\u1ea1t Gi\u1ea3i V\u00e0ng v\u00e0 129 l\u01b0\u1ee3t doanh nghi\u1ec7p \u0111\u01b0\u1ee3c Th\u1ee7 t\u01b0\u1edbng Ch\u00ednh ph\u1ee7 t\u1eb7ng B\u1eb1ng khen. \u0110\u1eb7c bi\u1ec7t, t\u1eeb n\u0103m 2000 khi APQO thi\u1ebft l\u1eadp Gi\u1ea3i th\u01b0\u1edfng GPEA \u0111\u1ebfn nay, Vi\u1ec7t Nam \u0111\u00e3 c\u00f3 50 doanh nghi\u1ec7p ti\u00eau bi\u1ec3u trong c\u00e1c doanh nghi\u1ec7p \u0111\u1ea1t GTCLQG, \u0111\u01b0\u1ee3c nh\u1eadn Gi\u1ea3i th\u01b0\u1edfng GPEA.<\/span><\/p>\n

T\u00f4n vinh, khen th\u01b0\u1edfng n\u00f3i chung v\u00e0 t\u00f4n vinh, khen th\u01b0\u1edfng v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng n\u00f3i ri\u00eang l\u00e0 m\u1ed9t \u0111\u00f2i h\u1ecfi t\u1ea5t y\u1ebfu kh\u00e1ch quan c\u1ee7a t\u1ed5 ch\u1ee9c, c\u00e1 nh\u00e2n. Trong giai \u0111o\u1ea1n hi\u1ec7n nay, khi ch\u1ea5t l\u01b0\u1ee3ng tr\u1edf th\u00e0nh m\u1ed9t trong c\u00e1c y\u1ebfu t\u1ed1 quan tr\u1ecdng \u0111\u1ec3 t\u1ea1o d\u1ef1ng s\u1ef1 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng cho t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p v\u00e0 c\u1ea3 x\u00e3 h\u1ed9i.<\/span><\/p>\n

Vi\u1ec7c \u00e1p d\u1ee5ng nh\u1eefng c\u00f4ng ngh\u1ec7 v\u00e0 c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ti\u00ean ti\u1ebfn l\u00e0 c\u00e1ch thi\u1ebft th\u1ef1c \u0111\u1ec3 l\u00e0m cho s\u1ea3n ph\u1ea9m, h\u00e0ng ho\u00e1 v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a ch\u00fang ta c\u00f3 kh\u1ea3 n\u0103ng tr\u01b0\u1edbc h\u1ebft l\u00e0 ti\u1ebfp c\u1eadn th\u1ecb tr\u01b0\u1eddng v\u00e0 sau n\u1eefa l\u00e0 c\u00f3 kh\u1ea3 n\u0103ng c\u1ea1nh tranh cao so v\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m,\u00a0 h\u00e0ng ho\u00e1 v\u00e0 d\u1ecbch v\u1ee5 c\u00f9ng lo\u1ea1i c\u1ee7a n\u01b0\u1edbc ngo\u00e0i ngay tr\u00ean th\u1ecb tr\u01b0\u1eddng trong n\u01b0\u1edbc, trong khu v\u1ef1c v\u00e0 qu\u1ed1c t\u1ebf.<\/span><\/p>\n<\/div>\n

Ph\u00f3 \u0110\u1ee9c S\u01a1n<\/strong><\/span><\/p>\n

(Theo CL&CS)<\/strong><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

\u0110\u1ec3 n\u00e2ng cao m\u1ee9c ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a s\u1ea3n ph\u1ea9m, h\u00e0ng ho\u00e1 v\u00e0 d\u1ecbch v\u1ee5, m\u1ed9t trong nh\u1eefng n\u1ec1n t\u1ea3ng ch\u1ee7 y\u1ebfu trong vi\u1ec7c n\u00e2ng cao s\u1ee9c c\u1ea1nh tranh c\u1ee7a ch\u00fang, c\u00e1c nh\u00e0 ho\u1ea1ch \u0111\u1ecbnh ch\u00ednh s\u00e1ch kinh t\u1ebf c\u1ee7a c\u00e1c n\u01b0\u1edbc \u0111\u1ec1u h\u01b0\u1edbng \u0111\u1ebfn nh\u1eefng bi\u1ec7n ph\u00e1p mang t\u00ednh \u0111\u00f2n b\u1ea9y l\u00e0 ti\u00eau chu\u1ea9n ho\u00e1, […]<\/p>\n","protected":false},"author":5,"featured_media":59453,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[32,59,30],"tags":[],"acf":{"linh-vuc":"C\u00e1c l\u0129nh v\u1ef1c kh\u00e1c"},"_links":{"self":[{"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/posts\/59452"}],"collection":[{"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/comments?post=59452"}],"version-history":[{"count":0,"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/posts\/59452\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/media\/59453"}],"wp:attachment":[{"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/media?parent=59452"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/categories?post=59452"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/tags?post=59452"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}