{"id":73635,"date":"2023-05-29T09:52:03","date_gmt":"2023-05-29T02:52:03","guid":{"rendered":"https:\/\/tcvn.gov.vn\/?p=73635"},"modified":"2023-05-29T10:04:51","modified_gmt":"2023-05-29T03:04:51","slug":"ap-dung-duy-tri-hieu-qua-he-thong-quan-ly-chat-luong-tcvn-iso-90012015-trong-giai-quyet-tthc","status":"publish","type":"post","link":"https:\/\/tcvn.gov.vn\/ap-dung-duy-tri-hieu-qua-he-thong-quan-ly-chat-luong-tcvn-iso-90012015-trong-giai-quyet-tthc\/29\/05\/2023\/","title":{"rendered":"\u00c1p d\u1ee5ng, duy tr\u00ec hi\u1ec7u qu\u1ea3 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng TCVN ISO 9001:2015 trong gi\u1ea3i quy\u1ebft TTHC"},"content":{"rendered":"\n<p><strong>C\u1ea3i c\u00e1ch th\u1ee7 t\u1ee5c h\u00e0nh ch\u00ednh (TTHC) nh\u1eb1m b\u1ea3o \u0111\u1ea3m t\u00ednh ph\u00e1p l\u00fd, hi\u1ec7u qu\u1ea3, minh b\u1ea1ch, c\u00f4ng b\u1eb1ng trong gi\u1ea3i quy\u1ebft c\u00f4ng vi\u1ec7c h\u00e0nh ch\u00ednh; lo\u1ea1i b\u1ecf nh\u1eefng quy \u0111\u1ecbnh, th\u1ee7 t\u1ee5c r\u01b0\u1eddm r\u00e0, ch\u1ed3ng ch\u00e9o. Th\u00f4ng qua vi\u1ec7c c\u1ea3i c\u00e1ch TTHC gi\u00fap c\u1eaft gi\u1ea3m chi ph\u00ed v\u00e0 th\u1eddi gian c\u1ee7a ng\u01b0\u1eddi d\u00e2n v\u00e0 doanh nghi\u1ec7p trong vi\u1ec7c th\u1ef1c hi\u1ec7n TTHC.<\/strong><\/p>\n\n\n<p style=\"text-align: justify;\">C\u00f4ng t\u00e1c c\u1ea3i c\u00e1ch TTHC \u0111\u01b0\u1ee3c tri\u1ec3n khai nhi\u1ec1u n\u1ed9i dung nh\u01b0: c\u1ea3i c\u00e1ch th\u1ec3 ch\u1ebf, c\u1ea3i c\u00e1ch t\u1ed5 ch\u1ee9c b\u1ed9 m\u00e1y h\u00e0nh ch\u00ednh, x\u00e2y d\u1ef1ng v\u00e0 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ed9i ng\u0169 c\u00e1n b\u1ed9, c\u00f4ng ch\u1ee9c, c\u1ea3i c\u00e1ch t\u00e0i ch\u00ednh c\u00f4ng v\u00e0 hi\u1ec7n \u0111\u1ea1i h\u00f3a n\u1ec1n h\u00e0nh ch\u00ednh, trong \u0111\u00f3 vi\u1ec7c \u00e1p d\u1ee5ng h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng theo ti\u00eau chu\u1ea9n qu\u1ed1c gia TCVN ISO 9001:2015 v\u00e0o gi\u1ea3i quy\u1ebft TTHC nh\u00e0 n\u01b0\u1edbc l\u00e0 m\u1ed9t trong nh\u1eefng gi\u1ea3i ph\u00e1p quan tr\u1ecdng nh\u1eb1m n\u00e2ng cao hi\u1ec7u qu\u1ea3 c\u1ea3i c\u00e1ch h\u00e0nh ch\u00ednh, \u0111\u1eb7c bi\u1ec7t c\u1ea3i c\u00e1ch TTHC, g\u00f3p ph\u1ea7n hi\u1ec7n \u0111\u1ea1i h\u00f3a n\u1ec1n h\u00e0nh ch\u00ednh c\u1ee7a t\u1ec9nh Tr\u00e0 Vinh n\u00f3i chung, huy\u1ec7n Duy\u00ean H\u1ea3i n\u00f3i ri\u00eang.<\/p>\n<p style=\"text-align: justify;\">C\u1ea3i c\u00e1ch TTHC nh\u1eb1m b\u1ea3o \u0111\u1ea3m t\u00ednh ph\u00e1p l\u00fd, hi\u1ec7u qu\u1ea3, minh b\u1ea1ch, c\u00f4ng b\u1eb1ng trong gi\u1ea3i quy\u1ebft c\u00f4ng vi\u1ec7c h\u00e0nh ch\u00ednh; lo\u1ea1i b\u1ecf nh\u1eefng quy \u0111\u1ecbnh, th\u1ee7 t\u1ee5c r\u01b0\u1eddm r\u00e0, ch\u1ed3ng ch\u00e9o. Th\u00f4ng qua vi\u1ec7c c\u1ea3i c\u00e1ch TTHC gi\u00fap c\u1eaft gi\u1ea3m chi ph\u00ed v\u00e0 th\u1eddi gian c\u1ee7a ng\u01b0\u1eddi d\u00e2n v\u00e0 doanh nghi\u1ec7p trong vi\u1ec7c th\u1ef1c hi\u1ec7n TTHC.<\/p>\n<p style=\"text-align: justify;\">Theo Ph\u00f3 Ch\u00e1nh v\u0103n ph\u00f2ng UBND huy\u1ec7n Duy\u00ean H\u1ea3i, c\u00f9ng v\u1edbi m\u1ed9t s\u1ed1 \u0111\u1ecba ph\u01b0\u01a1ng trong t\u1ec9nh, c\u1ea5p \u1ee7y ch\u00ednh quy\u1ec1n huy\u1ec7n t\u1eadp trung ch\u1ec9 \u0111\u1ea1o tri\u1ec3n khai \u00e1p d\u1ee5ng chuy\u1ec3n giao b\u1ed9 ph\u1eadn m\u1ed9t c\u1eeda x\u00e3 \u0110\u00f4n Ch\u00e2u sang B\u01b0u \u0111i\u1ec7n v\u0103n h\u00f3a x\u00e3 \u0110\u00f4n Ch\u00e2u \u0111em l\u1ea1i hi\u1ec7u qu\u1ea3 t\u00edch c\u1ef1c trong c\u00f4ng t\u00e1c duy tr\u00ec \u00e1p d\u1ee5ng ISO 9001:2015 v\u00e0o ho\u1ea1t \u0111\u1ed9ng h\u00e0nh ch\u00ednh c\u00f4ng. Th\u1eddi gian qua, vi\u1ec7c tri\u1ec3n khai \u00e1p d\u1ee5ng ISO g\u1eafn v\u1edbi c\u1ed5ng d\u1ecbch v\u1ee5 c\u00f4ng c\u1ee7a t\u1ec9nh t\u1eebng b\u01b0\u1edbc c\u1ea3i ti\u1ebfn ph\u01b0\u01a1ng th\u1ee9c l\u00e0m vi\u1ec7c, gi\u1ea3m t\u00e1c \u0111\u1ed9ng ti\u00eau c\u1ef1c khi gi\u1ea3i quy\u1ebft TTHC cho c\u00e1c t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p v\u00e0 c\u00f4ng d\u00e2n tr\u00ean \u0111\u1ecba b\u00e0n huy\u1ec7n, g\u00f3p ph\u1ea7n c\u1ea3i thi\u1ec7n m\u00f4i tr\u01b0\u1eddng \u0111\u1ea7u t\u01b0, thu h\u00fat c\u00e1c ngu\u1ed3n l\u1ef1c ph\u1ee5c v\u1ee5 ph\u00e1t tri\u1ec3n kinh t\u1ebf &#8211; x\u00e3 h\u1ed9i c\u1ee7a huy\u1ec7n, g\u00f3p ph\u1ea7n \u0111\u1ea9y m\u1ea1nh c\u1ea3i c\u00e1ch h\u00e0nh ch\u00ednh, t\u1ea1o \u0111i\u1ec1u ki\u1ec7n th\u1ef1c hi\u1ec7n t\u1ed1t c\u01a1 ch\u1ebf \u201cM\u1ed9t c\u1eeda, m\u1ed9t c\u1eeda li\u00ean th\u00f4ng\u201d t\u1ea1i c\u01a1 quan, \u0111\u01a1n v\u1ecb h\u00e0nh ch\u00ednh c\u1ee7a huy\u1ec7n.<\/p>\n<div class=\"photo_detail\"><img loading=\"lazy\" class=\"aligncenter\" title=\"\" src=\"https:\/\/media.vietq.vn\/files\/hongvan\/2023\/05\/26\/cai-cach-hanh-chinh_3007171855.jpg\" alt=\"\" width=\"521\" height=\"334\" \/>\n<p class=\"caption_image\" style=\"text-align: center;\"><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\"><strong>Vi\u1ec7c \u00e1p d\u1ee5ng h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng theo ti\u00eau chu\u1ea9n qu\u1ed1c gia TCVN ISO 9001:2015 v\u00e0o gi\u1ea3i quy\u1ebft TTHC nh\u00e0 n\u01b0\u1edbc l\u00e0 m\u1ed9t trong nh\u1eefng gi\u1ea3i ph\u00e1p quan tr\u1ecdng. (\u1ea3nh minh h\u1ecda)<\/strong><\/span><\/p>\n<\/div>\n<p style=\"text-align: justify;\">Trong n\u0103m 2022, huy\u1ec7n tri\u1ec3n khai \u00e1p d\u1ee5ng t\u1ea1i c\u00e1c c\u01a1 quan chuy\u00ean m\u00f4n thu\u1ed9c UBND huy\u1ec7n v\u00e0 07\/07 UBND x\u00e3, th\u1ecb tr\u1ea5n. Sau khi th\u1ef1c hi\u1ec7n r\u00e0 so\u00e1t, duy tr\u00ec v\u00e0 c\u1ea3i ti\u1ebfn, c\u00f4ng b\u1ed1 l\u1ea1i H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng theo ti\u00eau chu\u1ea9n qu\u1ed1c gia TCVN ISO 9001:2015 v\u1edbi 264 TTHC tr\u00ean 49 l\u0129nh v\u1ef1c thu\u1ed9c th\u1ea9m quy\u1ec1n gi\u1ea3i quy\u1ebft c\u1ee7a UBND huy\u1ec7n v\u00e0 134 TTHC tr\u00ean 22 l\u0129nh v\u1ef1c thu\u1ed9c th\u1ea9m quy\u1ec1n gi\u1ea3i quy\u1ebft c\u1ee7a UBND c\u1ea5p x\u00e3; th\u1ef1c hi\u1ec7n ni\u00eam y\u1ebft c\u00f4ng khai t\u1ea1i b\u1ed9 ph\u1eadn m\u1ed9t c\u1eeda v\u00e0 t\u00edch h\u1ee3p l\u00ean c\u1ed5ng d\u1ecbch v\u1ee5 c\u00f4ng c\u1ee7a t\u1ec9nh v\u1edbi m\u1ee9c \u0111\u1ed9 2 c\u00f3 135 th\u1ee7 t\u1ee5c; m\u1ee9c \u0111\u1ed9 3 c\u00f3 157 th\u1ee7 t\u1ee5c, m\u1ee9c \u0111\u1ed9 4 c\u00f3 106 th\u1ee7 t\u1ee5c, \u0111\u1ed3ng th\u1eddi ti\u1ebfp t\u1ee5c ph\u1ed1i h\u1ee3p t\u00edch h\u1ee3p l\u00ean c\u1ed5ng d\u1ecbch v\u1ee5 c\u00f4ng qu\u1ed1c gia.<\/p>\n<p style=\"text-align: justify;\">Trong n\u0103m, b\u1ed9 ph\u1eadn m\u1ed9t c\u1eeda c\u1ea5p huy\u1ec7n ti\u1ebfp nh\u1eadn 41.836 h\u1ed3 s\u01a1, \u0111\u00e3 gi\u1ea3i quy\u1ebft tr\u01b0\u1edbc v\u00e0 \u0111\u00fang h\u1eb9n 41.772 h\u1ed3 s\u01a1, tr\u1ea3 h\u1ed3 s\u01a1 b\u1ed5 sung kh\u00f4ng th\u1ef1c hi\u1ec7n 64 h\u1ed3 s\u01a1. B\u1ed9 ph\u1eadn m\u1ed9t c\u1eeda c\u1ea5p x\u00e3 ti\u1ebfp nh\u1eadn 31.461 h\u1ed3 s\u01a1, gi\u1ea3i quy\u1ebft \u0111\u00fang h\u1eb9n 31.461 h\u1ed3 s\u01a1, trong \u0111\u00f3 b\u1ed9 ph\u1eadn m\u1ed9t c\u1eeda x\u00e3 \u0110\u00f4n Ch\u00e2u ti\u1ebfp nh\u1eadn 10.111 h\u1ed3 s\u01a1, gi\u1ea3i quy\u1ebft tr\u01b0\u1edbc v\u00e0 \u0111\u00fang h\u1ea1n 10.111 h\u1ed3 s\u01a1, kh\u00f4ng c\u00f3 h\u1ed3 s\u01a1 tr\u1ec5 h\u1eb9n.<\/p>\n<p style=\"text-align: justify;\">B\u00ean c\u1ea1nh \u0111\u00f3, c\u00e1c x\u00e3, th\u1ecb tr\u1ea5n c\u00f2n th\u00e0nh l\u1eadp \u201ct\u1ed5 c\u00f4ng ngh\u1ec7 s\u1ed1 c\u1ed9ng \u0111\u1ed3ng\u201d tr\u00ean \u0111\u1ecba b\u00e0n \u1ea5p, kh\u00f3m v\u00e0 th\u00e0nh l\u1eadp \u201ct\u1ed5 h\u01b0\u1edbng d\u1eabn, h\u1ed7 tr\u1ee3 ng\u01b0\u1eddi d\u00e2n th\u1ef1c hi\u1ec7n d\u1ecbch v\u1ee5 c\u00f4ng tr\u1ef1c tuy\u1ebfn\u201d t\u1ea1i b\u1ed9 ph\u1eadn m\u1ed9t c\u1eeda c\u00e1c x\u00e3, th\u1ecb tr\u1ea5n \u0111\u1ec3 t\u1ed5 ch\u1ee9c tuy\u00ean truy\u1ec1n, h\u01b0\u1edbng d\u1eabn th\u1ef1c hi\u1ec7n d\u1ecbch v\u1ee5 c\u00f4ng tr\u1ef1c tuy\u1ebfn cho ng\u01b0\u1eddi d\u00e2n. Trong n\u0103m c\u00f3 16 d\u1ecbch v\u1ee5 c\u00f4ng tr\u1ef1c tuy\u1ebfn c\u00f3 ph\u00e1t sinh 273 h\u1ed3 s\u01a1, t\u1ea5t c\u1ea3 \u0111\u1ec1u \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft tr\u01b0\u1edbc v\u00e0 \u0111\u00fang h\u1ea1n; ch\u01b0a ghi nh\u1eadn ph\u1ea3n \u00e1nh, ki\u1ebfn ngh\u1ecb c\u1ee7a c\u00e1 nh\u00e2n, t\u1ed5 ch\u1ee9c v\u1ec1 quy \u0111\u1ecbnh h\u00e0nh ch\u00ednh.<\/p>\n<p style=\"text-align: justify;\">\u0110\u1ec3 ti\u1ebfp t\u1ee5c n\u00e2ng cao hi\u1ec7u qu\u1ea3 c\u00f4ng t\u00e1c x\u00e2y d\u1ef1ng, \u00e1p d\u1ee5ng, duy tr\u00ec v\u00e0 c\u1ea3i ti\u1ebfn h\u1ec7 th\u1ed1ng ISO trong gi\u1ea3i quy\u1ebft TTHC nh\u00e0 n\u01b0\u1edbc, th\u1eddi gian t\u1edbi, huy\u1ec7n t\u0103ng c\u01b0\u1eddng c\u00f4ng t\u00e1c ki\u1ec3m tra, \u0111\u00e1nh gi\u00e1, h\u01b0\u1edbng d\u1eabn k\u1ecbp th\u1eddi ti\u1ebfn tr\u00ecnh x\u00e2y d\u1ef1ng, \u00e1p d\u1ee5ng, duy tr\u00ec v\u00e0 c\u1ea3i ti\u1ebfn h\u1ec7 th\u1ed1ng ISO t\u1ea1i c\u00e1c c\u01a1 quan, \u0111\u01a1n v\u1ecb.<\/p>\n<p style=\"text-align: justify;\">Ph\u00e1t huy \u201ct\u1ed5 c\u00f4ng ngh\u1ec7 s\u1ed1 c\u1ed9ng \u0111\u1ed3ng\u201d trong ph\u1ed5 c\u1eadp chuy\u1ec3n \u0111\u1ed5i s\u1ed1 qu\u1ed1c gia, trong \u0111\u00f3 c\u00f3 ph\u1ed5 c\u1eadp vi\u1ec7c s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 c\u00f4ng, h\u00e0nh ch\u00ednh c\u00f4ng tr\u1ef1c tuy\u1ebfn; n\u00e2ng cao tr\u00ecnh \u0111\u1ed9 chuy\u00ean m\u00f4n, nghi\u1ec7p v\u1ee5 v\u00e0 k\u1ef9 n\u0103ng \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 th\u00f4ng tin trong ti\u1ebfp nh\u1eadn, x\u1eed l\u00fd v\u00e0 gi\u1ea3i quy\u1ebft TTHC tr\u00ean m\u00f4i tr\u01b0\u1eddng m\u1ea1ng,\u2026 tri\u1ec3n khai \u00e1p d\u1ee5ng v\u00e0 c\u1ea3i ti\u1ebfn ph\u1ea7n m\u1ec1m ISO \u0111i\u1ec7n t\u1eed g\u1eafn v\u1edbi vi\u1ec7c \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 th\u00f4ng tin v\u00e0o ho\u1ea1t \u0111\u1ed9ng duy tr\u00ec, \u00e1p d\u1ee5ng h\u1ec7 th\u1ed1ng ISO. Ph\u1ed1i h\u1ee3p c\u00e1c c\u01a1 quan chuy\u00ean m\u00f4n gi\u1ea3i quy\u1ebft TTHC li\u00ean th\u00f4ng. T\u1eadp hu\u1ea5n duy tr\u00ec v\u00e0 c\u1ea3i ti\u1ebfn h\u1ec7 th\u1ed1ng ISO h\u00e0ng n\u0103m \u0111em l\u1ea1i hi\u1ec7u qu\u1ea3 thi\u1ebft th\u1ef1c.<\/p>\n<p style=\"text-align: right;\"><strong>Theo VietQ<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>C\u1ea3i c\u00e1ch th\u1ee7 t\u1ee5c h\u00e0nh ch\u00ednh (TTHC) nh\u1eb1m b\u1ea3o \u0111\u1ea3m t\u00ednh ph\u00e1p l\u00fd, hi\u1ec7u qu\u1ea3, minh b\u1ea1ch, c\u00f4ng b\u1eb1ng trong gi\u1ea3i quy\u1ebft c\u00f4ng vi\u1ec7c h\u00e0nh ch\u00ednh; lo\u1ea1i b\u1ecf nh\u1eefng quy \u0111\u1ecbnh, th\u1ee7 t\u1ee5c r\u01b0\u1eddm r\u00e0, ch\u1ed3ng ch\u00e9o. Th\u00f4ng qua vi\u1ec7c c\u1ea3i c\u00e1ch TTHC gi\u00fap c\u1eaft gi\u1ea3m chi ph\u00ed v\u00e0 th\u1eddi gian c\u1ee7a ng\u01b0\u1eddi d\u00e2n v\u00e0 [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[32],"tags":[],"acf":{"linh-vuc":"Ti\u00eau chu\u1ea9n"},"_links":{"self":[{"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/posts\/73635"}],"collection":[{"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/comments?post=73635"}],"version-history":[{"count":0,"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/posts\/73635\/revisions"}],"wp:attachment":[{"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/media?parent=73635"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/categories?post=73635"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/tags?post=73635"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}