{"id":81545,"date":"2024-09-23T18:04:16","date_gmt":"2024-09-23T11:04:16","guid":{"rendered":"https:\/\/tcvn.gov.vn\/?p=81545"},"modified":"2024-09-23T18:04:17","modified_gmt":"2024-09-23T11:04:17","slug":"ap-dung-kpi-trong-thuc-thi-chien-luoc-kinh-doanh-cua-to-chuc","status":"publish","type":"post","link":"https:\/\/tcvn.gov.vn\/ap-dung-kpi-trong-thuc-thi-chien-luoc-kinh-doanh-cua-to-chuc\/23\/09\/2024\/","title":{"rendered":"\u00c1p d\u1ee5ng KPI trong th\u1ef1c thi chi\u1ebfn l\u01b0\u1ee3c kinh doanh c\u1ee7a t\u1ed5 ch\u1ee9c"},"content":{"rendered":"\n

Trong khu\u00f4n kh\u1ed5 Ch\u01b0\u01a1ng tr\u00ecnh h\u1ed7 tr\u1ee3 th\u00e0nh l\u1eadp C\u00e2u l\u1ea1c b\u1ed9 n\u0103ng su\u1ea5t ch\u1ea5t l\u01b0\u1ee3ng trong sinh vi\u00ean c\u00e1c tr\u01b0\u1eddng \u0111\u1ea1i h\u1ecdc, cao \u0111\u1eb3ng, chi\u1ec1u ng\u00e0y 23\/9\/2024, \u1ee6y ban Ti\u00eau chu\u1ea9n \u0110o l\u01b0\u1eddng Ch\u1ea5t l\u01b0\u1ee3ng Qu\u1ed1c gia \u0111\u00e3 t\u1ed5 ch\u1ee9c bu\u1ed5i \u0111\u00e0o t\u1ea1o v\u1edbi chuy\u00ean \u0111\u1ec1 10: \u201cKPI: \u00c1p d\u1ee5ng KPI trong th\u1ef1c thi chi\u1ebfn l\u01b0\u1ee3c kinh doanh c\u1ee7a t\u1ed5 ch\u1ee9c\u201d.<\/em><\/p>\n\n\n

V\u1ec1 ph\u00eda \u1ee6y ban, ch\u01b0\u01a1ng tr\u00ecnh c\u00f3 s\u1ef1 tham gia c\u1ee7a \u00f4ng Ph\u1ea1m L\u00ea C\u01b0\u1eddng \u2013 Ph\u00f3 Ch\u00e1nh V\u0103n ph\u00f2ng \u1ee6y ban Ti\u00eau chu\u1ea9n \u0110o l\u01b0\u1eddng Ch\u1ea5t l\u01b0\u1ee3ng Qu\u1ed1c gia, \u0111o\u00e0n vi\u00ean thanh ni\u00ean thu\u1ed9c c\u00e1c \u0111\u01a1n v\u1ecb c\u1ee7a \u1ee6y ban tham d\u1ef1 tr\u1ef1c ti\u1ebfp v\u00e0 tr\u1ef1c tuy\u1ebfn.<\/p>\n

V\u1ec1 ph\u00eda\u00a0c\u00e1c tr\u01b0\u1eddng \u0111\u1ea1i h\u1ecdc, cao \u0111\u1eb3ng\u00a0c\u00f3 s\u1ef1 tham gia tr\u1ef1c tuy\u1ebfn c\u1ee7a g\u1ea7n 100 sinh vi\u00ean v\u00e0 c\u00e1c th\u1ea7y c\u00f4 gi\u00e1o \u0111\u1ebfn t\u1eeb: \u0110\u1ea1i h\u1ecdc Phan Thi\u1ebft, \u0110\u1ea1i h\u1ecdc Nha Trang, \u0110\u1ea1i h\u1ecdc Tr\u00e0 Vinh, \u0110\u1ea1i h\u1ecdc Kinh t\u1ebf \u2013 \u0110\u1ea1i h\u1ecdc Qu\u1ed1c gia H\u00e0 N\u1ed9i, H\u1ecdc vi\u1ec7n B\u00e1o ch\u00ed v\u00e0 Tuy\u00ean truy\u1ec1n, \u0110\u1ea1i h\u1ecdc B\u00ecnh D\u01b0\u01a1ng, \u0110\u1ea1i h\u1ecdc L\u00e2m Nghi\u1ec7p, \u0110\u1ea1i h\u1ecdc Kinh t\u1ebf k\u1ef9 thu\u1eadt Th\u00e1i nguy\u00ean, \u0110\u1ea1i h\u1ecdc Th\u1ee7 D\u1ea7u 1, Cao \u0111\u1eb3ng C\u00f4ng ngh\u1ec7 Vi\u1ec7t \u2013 H\u00e0n B\u1eafc Giang, \u0110\u1ea1i h\u1ecdc C\u00f4ng nghi\u1ec7p D\u1ec7t May H\u00e0 N\u1ed9i, Cao \u0111\u1eb3ng Ngh\u1ec1 Vi\u1ec7t X\u00f4 s\u1ed1 1 V\u0129nh Ph\u00fac, Cao \u0111\u1eb3ng Mi\u1ec1n n\u00fai B\u1eafc Giang, Cao \u0111\u1eb3ng C\u00f4ng nghi\u1ec7p v\u00e0 X\u00e2y d\u1ef1ng Qu\u1ea3ng Ninh, Cao \u0111\u1eb3ng Ngh\u1ec1 S\u00f3c Tr\u0103ng.<\/p>\n

Tr\u00ecnh b\u00e0y t\u1ea1i bu\u1ed5i \u0111\u00e0o t\u1ea1o\u00a0ThS. Nguy\u1ec5n Ng\u1ecdc Duy – \u1ee6y vi\u00ean Ban Ch\u1ea5p h\u00e0nh \u0110o\u00e0n thanh ni\u00ean \u1ee6y ban Ti\u00eau chu\u1ea9n \u0110o l\u01b0\u1eddng Ch\u1ea5t l\u01b0\u1ee3ng Qu\u1ed1c gia cho bi\u1ebft, KPI (vi\u1ebft t\u1eaft c\u1ee7a Key Performance Indicator) l\u00e0 ch\u1ec9 s\u1ed1 \u0111\u00e1nh gi\u00e1 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c, v\u00e0 qua \u0111\u00f3 ph\u1ea3n \u00e1nh m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh m\u1ee5c ti\u00eau c\u1ee7a c\u00e1 nh\u00e2n, b\u1ed9 ph\u1eadn ho\u1eb7c to\u00e0n doanh nghi\u1ec7p.\u00a0<\/p>\n

Ch\u1ec9 s\u1ed1 KPI \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n qua c\u00e1c s\u1ed1 li\u1ec7u, t\u1ef7 l\u1ec7, ch\u1ec9 ti\u00eau \u0111\u1ecbnh l\u01b0\u1ee3ng,\u2026 kh\u00e1c nhau ph\u00f9 h\u1ee3p v\u1edbi \u0111\u1eb7c th\u00f9 nghi\u1ec7p v\u1ee5 c\u1ee7a t\u1eebng \u0111\u1ed1i t\u01b0\u1ee3ng.<\/p>\n

Trong m\u1ed9t t\u1ed5 ch\u1ee9c, KPI th\u01b0\u1eddng \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng \u1edf nhi\u1ec1u c\u1ea5p \u0111\u1ed9 kh\u00e1c nhau \u0111\u1ec3 v\u1eeba hi\u1ec7n th\u1ef1c h\u00f3a \u0111\u01b0\u1ee3c \u00a0m\u1ee5c ti\u00eau, v\u1eeba l\u00e0m th\u01b0\u1edbc \u0111o ti\u1ebfn \u0111\u1ed9 v\u00e0 k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c.<\/p>\n

KPI \u1edf level cao s\u1ebd t\u1eadp trung v\u00e0o c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c chung nh\u01b0:\u00a0T\u0103ng 120% t\u1ed5ng doanh thu trong th\u00e1ng 10, Ho\u00e0n th\u00e0nh 35 d\u1ef1 \u00e1n c\u1ea5p t\u1ec9nh trong qu\u00fd IV,\u2026<\/p>\n

Ng\u01b0\u1ee3c l\u1ea1i, KPI \u1edf level th\u1ea5p \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng cho c\u00e1c h\u1ec7 th\u1ed1ng quy tr\u00ecnh, c\u00e1 nh\u00e2n, ph\u00f2ng ban, nh\u1eb1m \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t nh\u1eefng c\u00f4ng vi\u1ec7c \u0111\u01a1n l\u1ebb. V\u00ed d\u1ee5: T\u00ecm ki\u1ebfm \u0111\u01b0\u1ee3c 150 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng\/th\u00e1ng, Tuy\u1ec3n d\u1ee5ng \u0111\u01b0\u1ee3c 2 nh\u00e2n vi\u00ean m\u1edbi\/tu\u1ea7n,\u2026<\/p>\n

C\u0169ng theo \u00f4ng Duy, l\u1ee3i \u00edch khi \u00e1p d\u1ee5ng KPI, v\u1edbi l\u00e3nh \u0111\u1ea1o v\u00e0 c\u00e1c c\u1ea5p qu\u1ea3n l\u00fd: Theo d\u00f5i \u0111\u01b0\u1ee3c hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean tr\u1ef1c quan, minh b\u1ea1ch, ch\u00ednh x\u00e1c c\u0169ng nh\u01b0 \u0111\u1ec1 ra ch\u1ebf \u0111\u1ed9 l\u01b0\u01a1ng th\u01b0\u1edfng, k\u1ef7 lu\u1eadt ph\u00f9 h\u1ee3p; N\u00e2ng cao hi\u1ec7u qu\u1ea3 quy tr\u00ecnh nghi\u1ec7m thu th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c; \u0110\u1ea3m b\u1ea3o nh\u1eefng m\u1ee5c ti\u00eau, t\u1ea7m nh\u00ecn c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh \u0111\u00fang nh\u01b0 k\u1ef3 v\u1ecdng<\/p>\n

V\u1edbi nh\u00e2n vi\u00ean: Hi\u1ec3u \u0111\u01b0\u1ee3c m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c so v\u1edbi m\u1ee5c ti\u00eau \u0111\u1ec1 ra; T\u1ea1o \u0111\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c, h\u01b0\u1edbng t\u1edbi th\u1ef1c hi\u1ec7n m\u1ee5c ti\u00eau; Ph\u00e1t hi\u1ec7n ra c\u00e1c khi\u1ebfm khuy\u1ebft n\u1ebfu ch\u1eadm ti\u1ebfn \u0111\u1ed9 th\u1ef1c hi\u1ec7n nhi\u1ec7m v\u1ee5 \u0111\u1ec3 c\u1ea3i thi\u1ec7n k\u1ecbp th\u1eddi.<\/p>\n

Y\u1ebfu t\u1ed1 quan tr\u1ecdng nh\u1ea5t khi x\u00e2y d\u1ef1ng c\u00e1c ch\u1ec9 s\u1ed1 KPI\u00a0l\u00e0 vi\u1ec7c ph\u1ea3i \u0111\u1ea3m b\u1ea3o ch\u00fang \u0111\u01b0\u1ee3c g\u1eafn b\u00f3 ch\u1eb7t ch\u1ebd v\u1edbi nh\u1eefng m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 c\u1ee7a ph\u00f2ng ban, doanh nghi\u1ec7p.\u00a0<\/p>\n

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Bu\u1ed5i \u0111\u00e0o t\u1ea1o \u0111\u01b0\u1ee3c di\u1ec5n ra theo h\u00ecnh th\u1ee9c tr\u1ef1c tuy\u1ebfn v\u00e0 tr\u1ef1c ti\u1ebfp.<\/em><\/p>\n

C\u00e1ch x\u00e2y d\u1ef1ng v\u00e0 \u00e1p d\u1ee5ng KPI trong t\u1ed5 ch\u1ee9c bao g\u1ed3m 5 b\u01b0\u1edbc. B\u01b0\u1edbc 1: X\u00e1c \u0111\u1ecbnh b\u1ed9 ph\u1eadn\/ng\u01b0\u1eddi x\u00e2y d\u1ef1ng KPI. \u1ede b\u01b0\u1edbc n\u00e0y c\u00f3 2 ph\u01b0\u01a1ng ph\u00e1p ch\u00ednh, trong \u0111\u00f3,ph\u01b0\u01a1ng ph\u00e1p 1: C\u00e1c b\u1ed9 ph\u1eadn\/ph\u00f2ng ban ch\u1ee9c n\u0103ng t\u1ef1 x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng KPI cho c\u00e1c v\u1ecb tr\u00ed trong b\u1ed9 ph\u1eadn\/ph\u00f2ng ban m\u00ecnh;<\/p>\n

Trong \u0111\u00f3 \u0111\u1ed9i ng\u0169 qu\u1ea3n tr\u1ecb nh\u00e2n l\u1ef1c \u0111\u00f3ng vai tr\u00f2 h\u1ed7 tr\u1ee3, ch\u1ec9 d\u1eabn v\u1ec1 m\u1eb7t ph\u01b0\u01a1ng ph\u00e1p \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o KPI tu\u00e2n th\u1ee7 \u0111\u00fang c\u00e1c nguy\u00ean t\u1eafc tr\u00ean.\u00a0<\/p>\n

Theo ph\u01b0\u01a1ng ph\u00e1p n\u00e0y, ng\u01b0\u1eddi x\u00e2y d\u1ef1ng KPI th\u01b0\u1eddng l\u00e0 Tr\u01b0\u1edfng b\u1ed9 ph\u1eadn\/ph\u00f2ng\/ban \u2013 ng\u01b0\u1eddi hi\u1ec3u r\u00f5 v\u00e0 t\u1ed5ng quan nh\u1ea5t v\u1ec1 c\u00e1c nhi\u1ec7m v\u1ee5, y\u00eau c\u1ea7u c\u1ee7a c\u00e1c v\u1ecb tr\u00ed ch\u1ee9c danh trong b\u1ed9 ph\u1eadn. B\u1ed9 ph\u1eadn\/Ph\u00f2ng\/Ban c\u00e0ng l\u1edbn th\u00ec c\u00e0ng chia nh\u1ecf vi\u1ec7c x\u00e2y d\u1ef1ng KPI cho c\u00e1c c\u1ea5p d\u01b0\u1edbi.\u00a0<\/p>\n

Ph\u01b0\u01a1ng ph\u00e1p 2: B\u1ed9 ph\u1eadn nh\u00e2n s\u1ef1, \u0111\u1ed9i ng\u0169 qu\u1ea3n l\u00fd c\u1ea5p cao s\u1ebd \u0111\u01b0a ra b\u1ed9 KPI cho ph\u00f2ng\/ban\/b\u1ed9 ph\u1eadn.\u00a0<\/p>\n

Kh\u00e1c v\u1edbi ph\u01b0\u01a1ng ph\u00e1p tr\u00ean, ph\u01b0\u01a1ng ph\u00e1p n\u00e0y \u0111\u1ea3m b\u1ea3o \u0111\u01b0\u1ee3c t\u00ednh kh\u00e1ch quan, khoa h\u1ecdc v\u1ec1 ph\u01b0\u01a1ng ph\u00e1p. Tuy nhi\u00ean, c\u00e1c ch\u1ec9 s\u1ed1 KPI \u0111\u01b0a ra c\u00f3 th\u1ec3 kh\u00f4ng th\u1ef1c t\u1ebf, kh\u00f4ng th\u1ec3 hi\u1ec7n \u0111\u01b0\u1ee3c \u0111\u00fang ch\u1ee9c n\u0103ng, nhi\u1ec7m v\u1ee5 c\u1ee7a b\u1ed9 ph\u1eadn\/ph\u00f2ng\/ban.<\/p>\n

B\u01b0\u1edbc 2: X\u00e1c \u0111\u1ecbnh c\u00e1c ch\u1ec9 s\u1ed1 KPI. Y\u1ebfu t\u1ed1 quan tr\u1ecdng nh\u1ea5t khi x\u00e2y d\u1ef1ng c\u00e1c ch\u1ec9 s\u1ed1 KPI\u00a0l\u00e0 vi\u1ec7c ph\u1ea3i \u0111\u1ea3m b\u1ea3o ch\u00fang \u0111\u01b0\u1ee3c g\u1eafn b\u00f3 ch\u1eb7t ch\u1ebd v\u1edbi nh\u1eefng m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 c\u1ee7a ph\u00f2ng ban, doanh nghi\u1ec7p bao g\u1ed3m: M\u1ee5c ti\u00eau c\u1ee5 th\u1ec3, m\u1ee5c ti\u00eau \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c, m\u1ee5c ti\u00eau c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c, m\u1ee5c ti\u00eau th\u1ef1c t\u1ebf, m\u1ee5c ti\u00eau c\u00f3 th\u1eddi h\u1ea1n c\u1ee5 th\u1ec3.<\/p>\n

B\u01b0\u1edbc 3: \u0110\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh KPI. Sau khi \u0111\u00e3 x\u00e2y d\u1ef1ng KPI th\u00e0nh c\u00f4ng cho c\u00e1c ph\u00f2ng ban v\u00e0 v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c trong doanh nghi\u1ec7p, \u0111\u00e3 \u0111\u1ebfn l\u00fac \u00e1p d\u1ee5ng n\u00f3 v\u00e0o trong vi\u1ec7c qu\u1ea3n tr\u1ecb, c\u1ea3 nh\u00e2n s\u1ef1 v\u00e0 n\u0103ng su\u1ea5t.<\/p>\n

B\u1edfi c\u00e1c KPI \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh d\u1ef1a tr\u00ean ti\u00eau ch\u00ed c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng, n\u00ean ch\u1eafc ch\u1eafn \u0111\u00e3 c\u00f3 ph\u01b0\u01a1ng ph\u00e1p \u0111\u00e1nh gi\u00e1 c\u1ee5 th\u1ec3 cho t\u1eebng m\u1ee5c KPI.<\/p>\n

Nh\u00ecn chung, m\u1ecdi \u0111\u1ea7u c\u00f4ng vi\u1ec7c, KPI \u0111\u1ec1u c\u00f3 th\u1ec3 ph\u00e2n chia v\u1ec1 3 nh\u00f3m ch\u00ednh nh\u01b0 sau: M\u1ed7i nh\u00f3m KPI n\u00e0y s\u1ebd c\u00f3 tr\u1ecdng s\u1ed1 kh\u00e1c nhau, t\u00f9y thu\u1ed9c v\u00e0o m\u1ee9c \u0111\u1ed9 quan tr\u1ecdng c\u1ee7a ch\u00fang, ch\u1eb3ng h\u1ea1n nh\u01b0: A: 50%; B: 30% v\u00e0 C: 20%<\/p>\n

Trong \u0111\u00f3, nh\u00f3m A: t\u1ed1n nhi\u1ec1u th\u1eddi gian \u0111\u1ec3 th\u1ef1c hi\u1ec7n, \u1ea3nh h\u01b0\u1edfng nhi\u1ec1u \u0111\u1ebfn m\u1ee5c ti\u00eau chung; Nh\u00f3m B: t\u1ed1n \u00edt th\u1eddi gian \u0111\u1ec3 th\u1ef1c hi\u1ec7n, \u1ea3nh h\u01b0\u1edfng nhi\u1ec1u \u0111\u1ebfn m\u1ee5c ti\u00eau chung HO\u1eb6C\/V\u00c0 t\u1ed1n nhi\u1ec1u th\u1eddi gian \u0111\u1ec3 th\u1ef1c hi\u1ec7n, \u1ea3nh h\u01b0\u1edfng \u00edt \u0111\u1ebfn m\u1ee5c ti\u00eau chung; Nh\u00f3m C: t\u1ed1n \u00edt th\u1eddi gian, \u1ea3nh h\u01b0\u1edfng \u00edt.<\/p>\n

B\u01b0\u1edbc 4: Li\u00ean h\u1ec7 gi\u1eefa \u0111\u00e1nh gi\u00e1 KPI\u00a0v\u00e0 l\u01b0\u01a1ng th\u01b0\u1edfng. V\u1edbi m\u1ed7i m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh KPI, ng\u01b0\u1eddi x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng KPI\u00a0s\u1ebd x\u00e1c \u0111\u1ecbnh m\u1ed9t m\u1ee9c l\u01b0\u01a1ng\/ th\u01b0\u1edfng nh\u1ea5t \u0111\u1ecbnh.<\/p>\n

Ch\u00ednh s\u00e1ch n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh t\u1eeb tr\u01b0\u1edbc b\u1edfi c\u00e1c c\u1ea5p l\u00e3nh \u0111\u1ea1o trong doanh nghi\u1ec7p, c\u1ee7a qu\u1ea3n l\u00fd c\u1ea5p cao nh\u1ea5t trong ph\u00f2ng ban, ng\u01b0\u1eddi x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng KPI\u00a0ho\u1eb7c do ch\u00ednh c\u00e1c nh\u00e2n vi\u00ean t\u1ef1 th\u1ed1ng nh\u1ea5t v\u1edbi nhau.<\/p>\n

Th\u00f4ng th\u01b0\u1eddng, s\u1ebd c\u00f3 m\u1ed9t bu\u1ed5i nghi\u1ec7m thu \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c \u0111\u1ecbnh k\u1ef3 cu\u1ed1i m\u1ed7i k\u1ef3 \u0111\u00e1nh gi\u00e1. Vi\u1ec7c \u0111\u00e1nh gi\u00e1 n\u00ean \u0111\u01b0\u1ee3c kh\u00e1ch quan v\u00e0 to\u00e0n di\u1ec7n b\u1eb1ng c\u00e1ch k\u1ebft h\u1ee3p \u00fd ki\u1ebfn c\u1ee7a c\u1ea3 s\u1ebfp, \u0111\u1ed3ng nghi\u1ec7p, kh\u00e1ch h\u00e0ng v\u00e0 b\u1ea3n th\u00e2n nh\u00e2n vi\u00ean.<\/p>\n

B\u01b0\u1edbc 5: \u0110i\u1ec1u ch\u1ec9nh v\u00e0 t\u1ed1i \u01b0u KPI.\u00a0KPI c\u1ea7n \u0111\u01b0\u1ee3c theo d\u00f5i v\u00e0 \u0111i\u1ec1u ch\u1ec9nh theo th\u1eddi gian. H\u00e3y lu\u00f4n xem x\u00e9t c\u00e1c KPI\u00a0\u0111\u00e3 \u0111\u01b0\u1ee3c l\u1eadp \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c s\u1ed1 li\u1ec7u l\u00e0 ph\u00f9 h\u1ee3p.<\/p>\n

C\u00f3 th\u1ec3 m\u1ea5t v\u00e0i th\u00e1ng \u0111\u1ea7u \u0111\u1ec3 m\u1ecdi th\u1ee9 \u0111\u1ea1t \u0111\u1ebfn m\u1ee9c t\u1ed1i \u01b0u nh\u01b0ng m\u1ed9t khi \u0111\u00e3 c\u00f3 \u0111\u01b0\u1ee3c KPI cu\u1ed1i c\u00f9ng, h\u00e3y duy tr\u00ec n\u00f3 trong \u00edt nh\u1ea5t m\u1ed9t n\u0103m.<\/p>\n\n\n\n
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Bu\u1ed5i \u0111\u00e0o t\u1ea1o \u201cKPI: \u00c1p d\u1ee5ng KPI trong th\u1ef1c thi chi\u1ebfn l\u01b0\u1ee3c kinh doanh c\u1ee7a t\u1ed5 ch\u1ee9c\u201d l\u00e0 chuy\u00ean \u0111\u1ec1 th\u1ee9 10 trong chu\u1ed7i 10 chuy\u00ean \u0111\u1ec1 \u0111\u00e0o t\u1ea1o v\u1ec1 c\u00e1c c\u00f4ng c\u1ee5 c\u1ea3i ti\u1ebfn n\u0103ng su\u1ea5t do c\u00e1c b\u00e1o c\u00e1o vi\u00ean c\u1ee7a \u1ee6y ban tr\u00ecnh b\u00e0y, l\u1ea7n l\u01b0\u1ee3t bao g\u1ed3m:<\/p>\n

\u201cT\u1ed5ng quan v\u1ec1 n\u0103ng su\u1ea5t\u201d<\/p>\n

5S \u2013 N\u1ec1n t\u1ea3ng c\u1ea3i ti\u1ebfn n\u0103ng su\u1ea5t ch\u1ea5t l\u01b0\u1ee3ng;<\/p>\n

TWI \u2013 M\u00f4 h\u00ecnh nh\u00f3m hu\u1ea5n luy\u1ec7n (TWI) n\u00e2ng cao n\u0103ng l\u1ef1c cho \u0111\u1ed9i ng\u0169 gi\u00e1m s\u00e1t tuy\u1ebfn \u0111\u1ea7u;<\/p>\n

7 l\u00e3ng ph\u00ed \u2013 Nh\u1eadn di\u1ec7n c\u00e1c l\u00e3ng ph\u00ed trong s\u1ea3n xu\u1ea5t v\u00e0 c\u00e1ch lo\u1ea1i b\u1ecf hi\u1ec7u qu\u1ea3;<\/p>\n

Kaizen \u2013 T\u01b0 duy c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c;<\/p>\n

QCC \u2013 Nh\u00f3m ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng;<\/p>\n

TPM \u2013 \u00c1p d\u1ee5ng TPM nh\u1eb1m c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 s\u1eed d\u1ee5ng m\u00e1y m\u00f3c, thi\u1ebft b\u1ecb;<\/p>\n

MFCA \u2013 T\u1ed5ng quan v\u1ec1 MFCA: Ph\u01b0\u01a1ng ph\u00e1p h\u1ea1ch to\u00e1n chi ph\u00ed d\u00f2ng nguy\u00ean li\u1ec7u;<\/p>\n

Lean: T\u01b0 duy gi\u1ea3m thi\u1ec3u l\u00e3ng ph\u00ed (Lean) \u0111\u1ec3 t\u0103ng n\u0103ng su\u1ea5t;<\/p>\n

KPI: \u00c1p d\u1ee5ng KPI trong th\u1ef1c thi chi\u1ebfn l\u01b0\u1ee3c kinh doanh c\u1ee7a t\u1ed5 ch\u1ee9c;<\/p>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\u00a0<\/div>\n

\u00a0H\u00e0 My<\/strong><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

Trong khu\u00f4n kh\u1ed5 Ch\u01b0\u01a1ng tr\u00ecnh h\u1ed7 tr\u1ee3 th\u00e0nh l\u1eadp C\u00e2u l\u1ea1c b\u1ed9 n\u0103ng su\u1ea5t ch\u1ea5t l\u01b0\u1ee3ng trong sinh vi\u00ean c\u00e1c tr\u01b0\u1eddng \u0111\u1ea1i h\u1ecdc, cao \u0111\u1eb3ng, chi\u1ec1u ng\u00e0y 23\/9\/2024, \u1ee6y ban Ti\u00eau chu\u1ea9n \u0110o l\u01b0\u1eddng Ch\u1ea5t l\u01b0\u1ee3ng Qu\u1ed1c gia \u0111\u00e3 t\u1ed5 ch\u1ee9c bu\u1ed5i \u0111\u00e0o t\u1ea1o v\u1edbi chuy\u00ean \u0111\u1ec1 10: \u201cKPI: \u00c1p d\u1ee5ng KPI trong th\u1ef1c thi […]<\/p>\n","protected":false},"author":5,"featured_media":81546,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[22,27],"tags":[],"acf":{"linh-vuc":"N\u0103ng su\u1ea5t ch\u1ea5t l\u01b0\u1ee3ng"},"_links":{"self":[{"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/posts\/81545"}],"collection":[{"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/comments?post=81545"}],"version-history":[{"count":2,"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/posts\/81545\/revisions"}],"predecessor-version":[{"id":81549,"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/posts\/81545\/revisions\/81549"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/media\/81546"}],"wp:attachment":[{"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/media?parent=81545"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/categories?post=81545"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/tags?post=81545"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}