{"id":85399,"date":"2025-05-29T11:22:28","date_gmt":"2025-05-29T04:22:28","guid":{"rendered":"https:\/\/tcvn.gov.vn\/?p=85399"},"modified":"2026-05-14T14:45:08","modified_gmt":"2026-05-14T07:45:08","slug":"nang-cao-hieu-qua-quan-tri-tang-cuong-tinh-minh-bach-voi-iso-18091","status":"publish","type":"post","link":"https:\/\/tcvn.gov.vn\/nang-cao-hieu-qua-quan-tri-tang-cuong-tinh-minh-bach-voi-iso-18091\/29\/05\/2025\/","title":{"rendered":"N\u00e2ng cao hi\u1ec7u qu\u1ea3 qu\u1ea3n tr\u1ecb, t\u0103ng c\u01b0\u1eddng t\u00ednh minh b\u1ea1ch v\u1edbi ISO 18091"},"content":{"rendered":"\n<p><strong>Ti\u00eau chu\u1ea9n ISO 18091 l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 quan tr\u1ecdng gi\u00fap c\u00e1c c\u01a1 quan c\u00f4ng quy\u1ec1n n\u00e2ng cao hi\u1ec7u qu\u1ea3 qu\u1ea3n tr\u1ecb, t\u0103ng c\u01b0\u1eddng minh b\u1ea1ch v\u00e0 c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 c\u00f4ng, qua \u0111\u00f3 \u0111\u00e1p \u1ee9ng t\u1ed1t h\u01a1n nhu c\u1ea7u c\u1ee7a ng\u01b0\u1eddi d\u00e2n.<\/strong><\/p>\n\n\n<p style=\"text-align: justify;\">Kh\u00e1c v\u1edbi ISO 9001 ch\u1ec9 t\u1eadp trung v\u00e0o quy tr\u00ecnh qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng n\u00f3i chung, ISO 18091 \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf ri\u00eang cho c\u00e1c t\u1ed5 ch\u1ee9c thu\u1ed9c khu v\u1ef1c c\u00f4ng, c\u1ee5 th\u1ec3 l\u00e0 c\u1ea5p ch\u00ednh quy\u1ec1n \u0111\u1ecba ph\u01b0\u01a1ng nh\u01b0 x\u00e3, ph\u01b0\u1eddng, qu\u1eadn, huy\u1ec7n ho\u1eb7c th\u00e0nh ph\u1ed1. Ti\u00eau chu\u1ea9n n\u00e0y h\u1ed7 tr\u1ee3 ch\u00ednh quy\u1ec1n \u00e1p d\u1ee5ng c\u00e1c nguy\u00ean t\u1eafc qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng v\u00e0o th\u1ef1c ti\u1ec5n \u0111i\u1ec1u h\u00e0nh, qu\u1ea3n l\u00fd \u0111\u1ecba ph\u01b0\u01a1ng th\u00f4ng qua vi\u1ec7c \u0111\u00e1nh gi\u00e1, gi\u00e1m s\u00e1t v\u00e0 c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c.<\/p>\n<p style=\"text-align: justify;\">M\u1ed9t trong nh\u1eefng \u0111\u1eb7c \u0111i\u1ec3m n\u1ed5i b\u1eadt c\u1ee7a ISO 18091 l\u00e0 vi\u1ec7c s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng &#8220;B\u1ea3ng \u0111i\u1ec1u khi\u1ec3n m\u00e0u s\u1eafc&#8221; \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 th\u1ef1c hi\u1ec7n c\u00e1c m\u1ee5c ti\u00eau ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng t\u1ea1i \u0111\u1ecba ph\u01b0\u01a1ng. H\u1ec7 th\u1ed1ng n\u00e0y ph\u00e2n lo\u1ea1i th\u00e0nh 4 m\u00e0u: xanh l\u00e1 (r\u1ea5t t\u1ed1t), v\u00e0ng (trung b\u00ecnh), cam (c\u1ea7n c\u1ea3i thi\u1ec7n), v\u00e0 \u0111\u1ecf (k\u00e9m) \u2013 cho ph\u00e9p ch\u00ednh quy\u1ec1n d\u1ec5 d\u00e0ng theo d\u00f5i, \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 trong t\u1eebng l\u0129nh v\u1ef1c c\u1ee5 th\u1ec3 nh\u01b0 gi\u00e1o d\u1ee5c, y t\u1ebf, an ninh, m\u00f4i tr\u01b0\u1eddng, ho\u1eb7c t\u00e0i ch\u00ednh c\u00f4ng.<\/p>\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" src=\"https:\/\/tcvn.gov.vn\/wp-content\/uploads\/2025\/05\/2286153_hanh_chinh1_07484429.jpg\" alt=\"\" class=\"wp-image-85403\" width=\"570\" height=\"380\" srcset=\"https:\/\/tcvn.gov.vn\/wp-content\/uploads\/2025\/05\/2286153_hanh_chinh1_07484429.jpg 1023w, https:\/\/tcvn.gov.vn\/wp-content\/uploads\/2025\/05\/2286153_hanh_chinh1_07484429-300x200.jpg 300w, https:\/\/tcvn.gov.vn\/wp-content\/uploads\/2025\/05\/2286153_hanh_chinh1_07484429-768x512.jpg 768w\" sizes=\"(max-width: 570px) 100vw, 570px\" \/><\/figure><\/div>\n\n\n<p style=\"text-align: justify;\">Vi\u1ec7c \u00e1p d\u1ee5ng ISO 18091 mang l\u1ea1i nhi\u1ec1u l\u1ee3i \u00edch thi\u1ebft th\u1ef1c nh\u01b0: N\u00e2ng cao hi\u1ec7u qu\u1ea3 qu\u1ea3n l\u00fd v\u00e0 \u0111i\u1ec1u h\u00e0nh: C\u00e1c quy tr\u00ecnh c\u00f4ng v\u1ee5 \u0111\u01b0\u1ee3c chu\u1ea9n h\u00f3a, gi\u00fap gi\u1ea3m sai s\u00f3t v\u00e0 t\u1ed1i \u01b0u ngu\u1ed3n l\u1ef1c; T\u0103ng t\u00ednh minh b\u1ea1ch v\u00e0 tr\u00e1ch nhi\u1ec7m gi\u1ea3i tr\u00ecnh: Ng\u01b0\u1eddi d\u00e2n \u0111\u01b0\u1ee3c ti\u1ebfp c\u1eadn th\u00f4ng tin r\u00f5 r\u00e0ng v\u00e0 c\u00f3 c\u01a1 ch\u1ebf gi\u00e1m s\u00e1t ho\u1ea1t \u0111\u1ed9ng c\u1ee7a ch\u00ednh quy\u1ec1n; C\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 c\u00f4ng: Nh\u1edd v\u00e0o c\u01a1 ch\u1ebf \u0111\u00e1nh gi\u00e1 li\u00ean t\u1ee5c v\u00e0 s\u1ef1 tham gia c\u1ee7a ng\u01b0\u1eddi d\u00e2n, ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c n\u00e2ng cao theo h\u01b0\u1edbng l\u1ea5y d\u00e2n l\u00e0m trung t\u00e2m; H\u1ed7 tr\u1ee3 x\u00e2y d\u1ef1ng ch\u00ednh quy\u1ec1n s\u1ed1 v\u00e0 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng: ISO 18091 l\u00e0 n\u1ec1n t\u1ea3ng t\u1ed1t cho vi\u1ec7c chuy\u1ec3n \u0111\u1ed5i s\u1ed1 trong khu v\u1ef1c c\u00f4ng.<\/p>\n<p style=\"text-align: justify;\">ISO 18091 kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t ti\u00eau chu\u1ea9n k\u1ef9 thu\u1eadt m\u00e0 c\u00f2n l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 chi\u1ebfn l\u01b0\u1ee3c, gi\u00fap ch\u00ednh quy\u1ec1n \u0111\u1ecba ph\u01b0\u01a1ng x\u00e2y d\u1ef1ng b\u1ed9 m\u00e1y h\u00e0nh ch\u00ednh hi\u1ec7n \u0111\u1ea1i, ph\u1ee5c v\u1ee5 ng\u01b0\u1eddi d\u00e2n t\u1ed1t h\u01a1n v\u00e0 h\u01b0\u1edbng \u0111\u1ebfn ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng.<\/p>\n<p style=\"text-align: justify;\">T\u1ea1i Vi\u1ec7t Nam, Qu\u1ea3ng Ninh l\u00e0 m\u1ed9t trong nh\u1eefng \u0111\u1ecba ph\u01b0\u01a1ng ti\u00ean phong trong vi\u1ec7c th\u1eed nghi\u1ec7m v\u00e0 \u00e1p d\u1ee5ng c\u00e1c nguy\u00ean t\u1eafc c\u1ee7a ISO 18091. T\u1eeb n\u0103m 2020, huy\u1ec7n \u0110\u00f4ng Tri\u1ec1u \u0111\u00e3 t\u00edch c\u1ef1c tri\u1ec3n khai m\u00f4 h\u00ecnh qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng theo ti\u00eau chu\u1ea9n n\u00e0y th\u00f4ng qua vi\u1ec7c x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng \u0111\u00e1nh gi\u00e1 n\u1ed9i b\u1ed9 v\u00e0 thu th\u1eadp ph\u1ea3n h\u1ed3i t\u1eeb ng\u01b0\u1eddi d\u00e2n v\u1ec1 c\u00e1c d\u1ecbch v\u1ee5 h\u00e0nh ch\u00ednh c\u00f4ng. Nh\u1edd \u0111\u00f3, th\u1eddi gian gi\u1ea3i quy\u1ebft th\u1ee7 t\u1ee5c h\u00e0nh ch\u00ednh \u0111\u01b0\u1ee3c r\u00fat ng\u1eafn r\u00f5 r\u1ec7t, m\u1ed9t s\u1ed1 quy tr\u00ecnh \u0111\u01b0\u1ee3c \u0111\u01a1n gi\u1ea3n h\u00f3a, gi\u00fap n\u00e2ng cao s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a ng\u01b0\u1eddi d\u00e2n.<\/p>\n<p style=\"text-align: justify;\">T\u1ea1i TP. \u0110\u00e0 N\u1eb5ng, nhi\u1ec1u n\u0103m li\u1ec1n d\u1eabn \u0111\u1ea7u c\u1ea3 n\u01b0\u1edbc v\u1ec1 ch\u1ec9 s\u1ed1 c\u1ea3i c\u00e1ch h\u00e0nh ch\u00ednh. TP. \u0110\u00e0 N\u1eb5ng c\u0169ng \u0111\u00e3 t\u00edch h\u1ee3p nhi\u1ec1u y\u1ebfu t\u1ed1 t\u1eeb ISO 18091 v\u00e0o h\u1ec7 th\u1ed1ng qu\u1ea3n tr\u1ecb, nh\u01b0 minh b\u1ea1ch h\u00f3a quy tr\u00ecnh c\u00f4ng v\u1ee5, \u00e1p d\u1ee5ng \u0111\u00e1nh gi\u00e1 \u0111\u1ecbnh k\u1ef3 hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a c\u00e1n b\u1ed9, v\u00e0 ti\u1ebfp nh\u1eadn \u00fd ki\u1ebfn ph\u1ea3n h\u1ed3i qua c\u00e1c n\u1ec1n t\u1ea3ng c\u00f4ng ngh\u1ec7 s\u1ed1. Nh\u1eefng c\u1ea3i ti\u1ebfn n\u00e0y cho th\u1ea5y hi\u1ec7u qu\u1ea3 thi\u1ebft th\u1ef1c trong vi\u1ec7c x\u00e2y d\u1ef1ng ch\u00ednh quy\u1ec1n ki\u1ebfn t\u1ea1o, ph\u1ee5c v\u1ee5 v\u00e0 l\u1ea5y ng\u01b0\u1eddi d\u00e2n l\u00e0m trung t\u00e2m.<\/p>\n<p style=\"text-align: right;\"><strong>Xu\u00e2n M\u1ea1nh<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Ti\u00eau chu\u1ea9n ISO 18091 l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 quan tr\u1ecdng gi\u00fap c\u00e1c c\u01a1 quan c\u00f4ng quy\u1ec1n n\u00e2ng cao hi\u1ec7u qu\u1ea3 qu\u1ea3n tr\u1ecb, t\u0103ng c\u01b0\u1eddng minh b\u1ea1ch v\u00e0 c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 c\u00f4ng, qua \u0111\u00f3 \u0111\u00e1p \u1ee9ng t\u1ed1t h\u01a1n nhu c\u1ea7u c\u1ee7a ng\u01b0\u1eddi d\u00e2n. Kh\u00e1c v\u1edbi ISO 9001 ch\u1ec9 t\u1eadp trung v\u00e0o quy tr\u00ecnh [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[59,22],"tags":[],"acf":{"linh-vuc":"Ti\u00eau chu\u1ea9n"},"_links":{"self":[{"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/posts\/85399"}],"collection":[{"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/comments?post=85399"}],"version-history":[{"count":3,"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/posts\/85399\/revisions"}],"predecessor-version":[{"id":90927,"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/posts\/85399\/revisions\/90927"}],"wp:attachment":[{"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/media?parent=85399"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/categories?post=85399"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tcvn.gov.vn\/wp-json\/wp\/v2\/tags?post=85399"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}